At Home with Lorraine Kelly 2013 - (Page 379)
PROMOTION // CAREERS //
Indulge your passion for fashion
JD Williams’ tailored approach towards careers creates opportunities of all shapes and sizes
A
t JD Williams, every customer
is unique. It’s why our contact
centre isn’t a typical one – our
Advisers are more like Personal
Shoppers, and we focus on
building great relationships with our
customers. Customers rely on us to give
them style advice, help them build outfits
and find them clothes that will look great, fit
well and flatter any figure.
There’s a wide range of roles available at our
contact centre and staff members often build
long careers with us due to our training and
development opportunities. There’s also
a wide variety of shift patterns, giving
flexibility to suit the changing
work-life balance of our
employees during their lives.
A market leader
Based in the heart of Manchester,
JD Williams is a FTSE top 250
company, and the UK’s largest
independent multi-channel home
shopping retailer. We’ve been established
for over 150 years, serving over five million
customers through online, catalogue and
retail outlets. Our extensive range of
products – principally clothing, footwear,
household and electrical goods – are
specifically targeted and provided through
the channels our customers demand.
Our fashion brands include Marisota, Simply
Be, Fashion World and Jacamo, to name just a
few – with sizes from 12 to 32, our customers
know we can offer them style combined with
comfort. To give customers the personal
shopping experience they expect, we have
teams of Advisers who not only deal with
general queries, but also help them choose
items to suit their shape. Customer loyalty
depends on us delighting rather than
disappointing them, so we’re confident we
make a positive difference to shoppers.
Meet some of our staff members to discover
how rewarding a career at JD Williams can be…
Geraldine Ellis Dean,
Project Coordinator
‘I joined JD Williams shortly after
my first child was born. I intended
to stay for six months, but due to
the flexibility and opportunities
within the company, I’m still here
16 years later! It’s a cliché, but
it’s my amazing colleagues and
friends that keep me here. That,
N
GERALDINE ELLIS DEA
and the career opportunities
available. I joined as an Adviser
– I couldn’t believe I’d landed a job where I was
paid to shop! I soon progressed to Coach and
21004-102684 JD williams FP CF.indd 43
then Team Manager. I loved helping people
develop, while also enhancing my own
professional skills. From there, I went to my
current role as Project Coordinator. The best
thing about JD Williams is the variety of
projects I get to work on – as well as using my
staff discount to indulge my hobby – shopping!’
Carol Taylor, Sales
Team Manager
‘I wanted to join JD
Williams because it’s an
established, secure
company. I started out
as an Adviser 11 years
ago and progressed to
Team Manager. The role
CAROL TAYLOR
still challenges me every
day with the variety of
work. It’s definitely not a typical contact centre
role! The relationship we have with customers
is different – they’re loyal to us and respect our
expertise and fashion advice to flatter all shapes
and sizes. My personal highlight was winning
Team Manager of the Year at our annual awards
ceremony last year. It felt great to have my hard
work recognised by colleagues and managers.’
Janet Parish,
Events Manager
‘Over my 10 years at
JD Williams, I’ve been
an Adviser and Coach
and I now have the role
of Events Manager. I get
to create amazing, largescale, company-wide
JANET PARISH
events, including our
annual awards ceremony,
Christmas party, summer BBQ and many more.
I’ve also recently joined our corporate social
responsibility team, which is so rewarding. The
best thing about JD Williams is the flexibility it
offers. It has allowed my career to be tailored
to the right work-life balance for me, so I can
indulge my thirst for education. I’m currently
studying for a degree in psychology and also
catering to my creative side by learning cake
decorating! JD Williams really is a great place
to shop and a great place to work.’
FOR MORE
INFORMATION
Visit www.jdwilliamsgroup.jobs
Twitter @JDWilliamsJobs
Facebook JD Williams Careers
21/1/13 16:10:06
http://www.jdwilliamsgroup.jobs
Table of Contents for the Digital Edition of At Home with Lorraine Kelly 2013
EDITOR'S LETTER
LORRAINE KELLY UPDATE
NEWS UPFRONT
SAVE THE DATE
READING BETWEEN THE LINES
BEAUTIES IN BLUE
LIGHTEN UP
BAGS OF STYLE
BUCKLE UP
IT'S A WRAP
IF THE SHOE FITS
SETTING TRENDS
THE BIG REVEAL
GET THE LOOK
LONG REIGN LORRAINE
MOTHER KNOWS BEST
AGE IS JUST A NUMBER
EXPECT THE WORST
UNPLANNED PREGNANCY
WOMEN'S HEALTH A-Z
COULD YOU BE DEPRESSED?
SLEEP EASY
GET BACK TO YOURSELF
WHAT A PAIN
LISTEN UP
CHINESE CUISINE
A TASTE OF ITALY
SNACK TIME
DRINK IT UP
EXCUSES, EXCUSES
EXERCISE'S NEW GROOVE
SPRING INTO SHAPE
OUT AND ABOUT
BEAUTY BLOOPERS
CROWNING GLORY
MAGIC MAKEOVERS
I LOVE MY NEW BODY'
FLASH A SMILE
YOUNG AT HEART
SAFELY DOES IT
LOOK AFTER THE PENNIES
THE GOOD LIFE
ROOM REVAMP
CLEAN UP YOUR ACT
WHAT A BLINDER!
TAKE TO THE FLOOR
HOW DOES YOUR GARDEN GROW?
OFF THE BEATEN TRACK
THE EMERALD ISLE
SPRING BREAKS
REST AND RELAXATION
ANIMAL ACCESSORIES
A MAN'S BEST FRIEND
BEASTLY BEHAVIOUR
STYLE SAVVY
TV FAVES
LAST WORD
STOCKISTS
CRAFT NEWS
WE LOVE BEING CRAFTY!'
HOME SPUN
FRAME WORK
MAKE THE CUT
CLEVER CARDS
KNIT ONE...
SPARKLE!
KITTED OUT
THE ICING ON THE CAKE
HELLO CUPCAKE
LORRAINE'S ROAD TO SUCCESS
THE WORLD OF WORK
AN AGE OLD PROFESSION
THE ONLY WAY IS UP
JUST THE JOB
MOVE OVER, MISTER!
BEYOND THE SHOP FLOOR
THE BANK JOB
ARE YOU COVERED?
CAREFULLY DOES IT
EQUAL RIGHTS
BALANCING ACT
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