Outsource Issue 23 - (Page 100)
STOP waSTing yOur mOney On lawyerS
Lawyers are a necessary part of the sourcing process – but using them inefficiently or ineffectively is costly and can be reputationally damaging. So how can one find the right balance?
Rob Sumroy, Slaughter and May Rob Sumroy is a partner at leading international law firm Slaughter and May, advising on all aspects of IT, outsourcing and data protection. He is a member of the PLC, IPIT, and Communications Law Editorial Board, and a regular writer for Outsource.
oo many people are wasting far too much money on lawyers. Now I realise that is not something you expect to hear from a partner in a Magic Circle firm, but it is fact. In the world of sourcing and strategic procurement, far too much money is being wasted on lawyers. With the economy remaining stubbornly depressed, and with cost-cutting leading the priority list at many large enterprises, it is both surprising and unnecessary that so much money is being wasted on legal support. The problem is not that lawyers are being used: rather, that lawyers are not being used properly, or cleverly – or in fact with any strategic intent. As a result, legal bills remain high, perceived value of lawyers sinks ever lower, and we lawyers continue to be portrayed as second only
“[Outsourcing] gives access to the outsourcer’s KnowHow enabling the organisation to focus on its core business; boosting revenue and reducing costs” - Steve Joyce
Table of Contents for the Digital Edition of Outsource Issue 23
Outsource Issue 23
News & Comment
More Than Just A Headcount
Call Centre Technology
Cutting Through The Noise
All In The Genes?
It’s Time For Contact Centres To Get Socially Responsible
Right From The Start
All In The Game
Relationship Management Centres
A New Reckoning?
The Music of Outsourcing
Top Ten Tips
The Legal View
HfS: New outsource Partner
The Last Word
Outsource Issue 23