Outsource Issue 22 - (Page 38)

The LegaL Process Legal process outsourcing (LPO) is an increasingly popular option for organisations globally. But will it prove revolutionary for the legal industry? We take a look at why businesses are currently embracing the model – while three commentators from across the space look at various aspects of its current and future development. A 38 ● ●● fter what seems a veritable age of being perpetually just about to boom, the legal process outsourcing (LPO) and legal services outsourcing (LSO) space appears finally to be hitting the mainstream. The need for organisations to cut costs in the wake of the financial crisis led to a reassessment of the requirement for large, expensive in-house legal teams – at the same time as the increased prominence and capability of dedicated providers and the growing awareness of the value to be found offshore has created a genuine alternative. “Both the economy and natural business evolution have influenced five major drivers,” says Marilyn O. Primiano, Vice President of European Legal Services for provider Pangea3. “First and second, companies and law firms have had to think about reduction and predictability of legal costs with an urgency that didn’t exist before. Then, resulting from a gradual acceptance of new processes and structures, those same companies and firms saw they could redeploy internal resources to higher-value work, achieve cost predictability, achieve better efficiencies (speed and throughput), and simply get more done. LPO is an innovative way to have it all.” “In the wake of the global financial Indian consultancy ValueNotes estimates the current size of the Indian LPO industry at $440 million, rising to over $1 billion in 2014. www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Issue 22

Outsource Issue 22
Table of Contents
Shutting the Door?
Q&A: Deborah Kops
Colombia
LPO
Editorial Board Roundtable
Head-to-Head
HR Trends
Long Live AMS!
The Provider Perspective
Platforms Make Sense in the Cloud!
NOA Pathway
Case Study: King’s College Hospital
Egypt
Silver Lining
Roundtable Write-Up
Case Study: Nokia & Hyphen
Alan Leaman
Leah Cooper
Kay Formanek
Paul Awcock
News & Comment
The Legal View
NOA Roundup
Online Roundup
Letter to the CEO
Letters to the Editor
Sourcebites
Inside Source
The Last Word

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