Outsource Issue 22 - (Page 103)

online round-up / letters sourcebites / inside source the last word the back end Online Round-Up Missed out on some of the great articles Outsource has published online over the past quarter? Never fear: you can catch up with some of that content right here (and take it further via the website)… Since the launch of the revamped, soupedup, Outsource website at www.outsourcemagazine. co.uk in September, we’ve accumulated an impressive array of thought-leadership articles and features covering many different aspects of the space. Many of those articles have come from our regular columnists (and you can get a glimpse of some of those writers on page 70). However, of course we’ve also had occasional contributions from other thought-leaders – and over the following pages we’re giving you a taste of some of the features that you may have missed. For those of you reading the digital version of this issue of Outsource, you can access the articles in question directly by clicking on the URLs. Those of you holding the print issue can get the articles via the various search functions on the website – or of course you can just type the URLs into your browsers. Either way, now there’s no need to miss out on these great articles just because they may have passed you by first-time around! Configuration vs Customisation in Successful Outsourcing Solutions by Olen Pepple, COO, Novus Origo To understand how to serve the SME market, we have to first define it. All too often, service providers have defined the market in terms of revenue and employee size. They have ignored critical issues such as culture, the importance of relationships, and organisational structure. This has led to a one-size-fits-all, static definition. At Novus Origo, we define an SME in broader terms… http://bit.ly/OMOnlineDec1 The Value of Transparency by Stephen Ollerenshaw and Jess Brown, Technology Law Alliance One of the key policies of the new UK government is to clean up politics. The admirable but sweeping statement includes a desire to make the political system more accountable and transparent. The practical implications of this policy are only just starting to become clear amid the blizzard of cuts. business (b2b) market, where companies are increasingly beginning to cooperate with one another when it comes to competing for new business. With this approach, businesses – and their clients – benefit from having access to the perfect balance of the very best solutions and the most talented teams, all working together to create and deliver the optimum solution… http://bit.ly/OMOnlineDec3 Once outsourcing companies have digested the pros and cons of the cuts they should take a look at the government’s promise to publish a wide range of documents and data relating to public expenditure… http://bit.ly/OMOnlineDec2 Putting the Data (Ware)House in Order by Steve O’Brien, SVP Head of Product , Management, RIMES Technologies Behind the sound and fury of the credit crunch, a quiet shift has been taking place in the City’s IT departments. Those that were once lucky enough to have a budget that matched their desire to spend it are finding their wings being clipped. There is already a discernable difference in the way that technology and related services The Power of Partnerships by Stefan Foryszewski, co-founder, OB10 In today’s challenging economy, businesses are beginning to learn that it sometimes pays to cooperate. This trend is perhaps most notable in the business-to- Consendre mod eugait alit luptati sisisisit augait num iusti facidunt ipsumsan el eraestrud exerat ad onulla cor ing eumsandre ex elit “The internet is the world’s largest library. It’s just that all the books are on the floor.” – John Allen Paulos atetue tet ulla feu feum niamconEm ea commodiam ad tem dolortio Utat lum quisim et, quissi.Volobore m iurero dolobore. www.outsourcemagazine.co.uk ●● ●●● 103  http://www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk http://www.bit.ly/OMOnlineDec1 http://www.bit.ly/OMOnlineDec3 http://www.bit.ly/OMOnlineDec2 http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Issue 22

Outsource Issue 22
Table of Contents
Shutting the Door?
Q&A: Deborah Kops
Colombia
LPO
Editorial Board Roundtable
Head-to-Head
HR Trends
Long Live AMS!
The Provider Perspective
Platforms Make Sense in the Cloud!
NOA Pathway
Case Study: King’s College Hospital
Egypt
Silver Lining
Roundtable Write-Up
Case Study: Nokia & Hyphen
Alan Leaman
Leah Cooper
Kay Formanek
Paul Awcock
News & Comment
The Legal View
NOA Roundup
Online Roundup
Letter to the CEO
Letters to the Editor
Sourcebites
Inside Source
The Last Word

Outsource Issue 22

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