Outsource Magazine Issue 34 - (Page 40)

IN TRANSITION Why are outsourcing buyers (still too often) failing at outsourcing transitions? Stan Lepeak, KPMG Stan Lepeak is Director, Global Research, Management Consulting at KPMG, and a regular columnist for Outsource Outsource. T ransition refers to the period between the actual signatures of an outsourcing agreement until steady state is achieved. It is the time when the proverbial outsourcing "rubber meets the road" and outsourcing aspirations become reality - or not. Depending on the type of a deal, this a short, or a long period of time and represents the start of outsourcing governance efforts. The transition is a critical time and successful transitions can help outsourcing efforts get started out on the right foot and weak or failed transitions FIGURE 1 % OF OUTSOURCING TRANSITION COMPLETED ON TIME/BUDGET TO REQUIREMENTS "Life is pleasant. Death is peaceful. It's the transition that's troublesome." - Isaac Asimov 40 ● ● www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 34

Challenges and Champions
Outsourcing in a Troubled Economic Environment
Richard Jones
High Stakes
In Transition
The Bigger Picture
Numbers, Numbers Everywhere...
NOA Round-Up
Struggling To Get Through?
International Commercial Disputes In Outsourcing Agreements
Is Infrastructure Necessary?
Global Freelance Platforms Grow Up
Trumping Price – Only with Best value
Kerry Hallard
Technology Investment in 2014
Water Will Always Find A Way
The Right Time Is Now
You, Robot?
The Legal View
Top Ten
NelsonHall Round-Up
Online Round-Up
The Deal Doctor
Inside Source
The Last Word

Outsource Magazine Issue 34

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