The Hotel Inspector 2011 - (Page 96)

OUT OF THE ASHES We speak to the manager of the 35-bedroomed orsett haLL in essex that speciaLises in Weddings. is completely burnt down in less than 24 hours, fire safety is taken with great importance when the hotel reopens two years later, bigger and better. We have got: two fully addressable fire alarm systems at the hotel; we have sprinkler systems; we have the usual extinguishers; we have suppression systems in all of our kitchens; the gas and the supply are linked into the fire panels, so if the fire alarms do go off, all of the gas automatically shuts down. We have fire curtains. We do have a very safe hotel. Additionally, we do carry out regular tests on our systems and regular training and we have always at any one time at least ten members of staff trained up to fire marshal level. All other staff are trained every six months and night staff are trained every twelve weeks – so we do place a lot of importance on fire safety! interview: stephen lee The Hotel Inspector: Tragically Orsett Hall burnt down in the summer of 2007. The rebuilding of the hotel has seen it return to – or even surpass – its former glory; how did you transform this catastrophe into an opportunity to update the hotel? Stephen Lee: It stands to reason that, after a whole building Stephen Lee: After the fire there was a lot of reorganising to do very quickly because there were lots and lots of wedding bookings that had to be relocated at a moment’s notice. After that had been done, the main emphasis was to start the rebuilding works as quickly as possible. It started off with the building of the pavilion which seats up to 400 people and has its own private gardens, bar facilities and patio areas. When that was built, then the booking for the weddings could take place – and then, unusually, the hotel was built afterwards around the pavilion. And then when the hotel was finished, it was linked together to the pavilion, and opened in April 2009. The Hotel Inspector: As part of your redevelopment, you have recently completed work on The Garden Restaurant. It is really quite striking: how did you go about deciding on this design? The Hotel Inspector: Obviously fire safety is really important in any hotel, but unfortunately you had to learn the hard way just how important. What lessons have you drawn from the fire? H O EL 96 TN SEP HC TTO R I E Stephen Lee: The design was decided by the owners, one of

Table of Contents for the Digital Edition of The Hotel Inspector 2011

NEWS
INSPECTING THE INDUSTRY
COMING CLEAN
RAISING THE BAR
BRIGHT LIGHTS
ARCHITECTURE MATTERS
OLYMPIAN EFFORT
HOTEL INTERIORS
MANAGING MAYFAIR
FOOD FOR THOUGHT
KEEPING IT CLEAN
GO GREEN
LEADING THE WAY
SAFE AS HOTELS
SAFE & SECURE
WIDEN YOUR MARKETING NET
WIRED FOR SUCCESS
NEW RECRUITS
OUT OF THE ASHES

The Hotel Inspector 2011

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