The Hotel Inspector 2011 - (Page 82)

SAFE & SECURE WE LOOK AT THE CHANGING FACE OF SECURITY AND MEASURES THAT YOU SHOULD BE IMPLEMENTING TO KEEP YOUR PREMISES SAFE AND SOUND. ally, are being forced to adopt tighter security provisions as a direct result of an increased threat level and rapid technological advancement on behalf of criminals. Increasingly sophisticated techniques enabling theft of physical property, the growth in online financial transactions and consequent proliferation of criminal opportunities, combined with the national threat of terrorist attacks to the UK specifically targeting premises that are highly populated – such as hotels – means that businesses must ensure that the security systems that they have in place are protecting guests and property at the optimum level. The threat of terrorism to hotels in the UK has greatly increased in recent years, particularly in the major cities. They are being perceived by terrorists as easy targets due to their lack of high-security systems and preparation considering their housing of large numbers of guests. Therefore, improving protection against terrorists is essential for hotels, but at the same time, customer experience should not be compromised; guests want security The May Hotels , and the hospitality industry gener- to feel safe – not scared. The demands for implementing this protection are resulting in an emerging trend which sees hotels building relationships with local police forces as well as the government as a way to strengthen their safety measures. For example, the National Counter Terrorism Security Office (NaCTSO) have produced 'Counter Terrorism Protective Security Advice for Hotels and Restaurants' that provides guidance for the hospitality industry on how to plan and maintain appropriate, efficient security strategies. Raising awareness of the reality of terrorism to these premises is essential in the UK’s fight against such attacks. Bob Stephens, head of Surrey Police’s Counter Terrorism Security Office has said to the press: "The UK is recognised to be a target for terrorists…The question is not if, but where and when, and hoteliers must be prepared." A further initiative that has been developed by NaCTSO is Project ARGUS, which through exposing businesses to a simulated terrorist attack allows them, and in this case hotels, to explore how they would respond to a real-life attack. It is an engaging, interactive and free way of providing a business with an opportunity to learn from misjudgements made during the simulation, and consequently implement security practices that solve problems that were discovered during the simulated attack. (More information about this project and the guidance literature provided by NaCTSO can be located on their website: www.nactso.gov.uk). It is essential that the hospitality industry works together to strengthen security against these threats so that the perception of hotels as low-security can be minimised. Installing visible security products acts as an effective means 'INSTALLING VISIBLE SECURITY PRODUCTS ACT AS EFFECTIVE MEANS OF DETERRING CRIMINALS' H O EL 82 TN SEP HC TTO R I E  http://www.nactso.gov.uk

Table of Contents for the Digital Edition of The Hotel Inspector 2011

NEWS
INSPECTING THE INDUSTRY
COMING CLEAN
RAISING THE BAR
BRIGHT LIGHTS
ARCHITECTURE MATTERS
OLYMPIAN EFFORT
HOTEL INTERIORS
MANAGING MAYFAIR
FOOD FOR THOUGHT
KEEPING IT CLEAN
GO GREEN
LEADING THE WAY
SAFE AS HOTELS
SAFE & SECURE
WIDEN YOUR MARKETING NET
WIRED FOR SUCCESS
NEW RECRUITS
OUT OF THE ASHES

The Hotel Inspector 2011

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