The Hotel Inspector 2011 - (Page 42)
WE ASK PHILIPPE ROSSITER, CEO OF THE INSTITUTE OF HOSPITALITY, ABOUT BUSINESS STRATEGY, SOCIAL MEDIA AND LONDON 2012.
The Hotel Inspector: Philippe, tell us a little about the Institute of Hospitality… Philippe Rossiter: The Institute is the professional body for
the hospitality industry; it traces its roots back now 70 years, before the Second World War. It has – like most professional bodies – grades of membership depending on people’s qualiﬁcations and experience and they obtain particular grades depending upon them. There’s a sliding scale from student to fellow. The two prime objects of the institute as an educational charity are promoting best practice and the advancement of education in food and beverage and accommodation management. That’s been the main reason that we exist, the main raison d’etre for seventy-odd years.
interview: philippe rossiter
The Hotel Inspector: In a recent article on Corporate Social Responsibility you said that the carbon footprint "has become an integral aspect of business strategy in many areas of the economy". Do you think this is an important trend going forward in the hospitality industry? Philippe Rossiter: What we’ve noticed over the last ﬁve
years or so, is a focus on and understanding of the need to be environmentally sound in what you do and what you deliver because of a number of reasons. One is a fairly basic one which is cost control – your energy costs are now very high and growing all the time, so the more efﬁcient your use of energy can be, the better it is on your bottom line so there’s a real business case to argue here.
H O EL 42 TN SEP HC TTO R I E
Table of Contents for the Digital Edition of The Hotel Inspector 2011
INSPECTING THE INDUSTRY
RAISING THE BAR
FOOD FOR THOUGHT
KEEPING IT CLEAN
LEADING THE WAY
SAFE AS HOTELS
SAFE & SECURE
WIDEN YOUR MARKETING NET
WIRED FOR SUCCESS
OUT OF THE ASHES
The Hotel Inspector 2011