Outsource Magazine Issue 27 - (Page 68)

Think being a CFO is a tough job? Try being CFO of a “billion-dollar start-up” – when countless young lives are at stake… outsource: Caroline, thanks for [in Central London]. Of course, my job’s changed from coming in and starting to recruit: initially I had one-and-a-half finance people, no IT – some outsourced support – and a couple of legal people; now I have 60 people in place, and we have 100 here in the new office versus 20 in our old premises. It’s been very hands-on, dealing with a lot of transition issues, helping to agree multiple contracts with our members, putting together our strategies and policies – and now we’re an organisation which has transferred 13 country offices from our members. Just to explain that: Save the Children has 29 members worldwide of which 14 deliver international programmes, and we are taking on their international programmes country by country, going forward. We have a federation-type structure where our members are the "owners". Save the Children was founded in the UK in 1919 and spread around the world very quickly. In November 2009 the 29 individual national members met to agree that they would create an organisation out of the former secretariat – kind of like a shared service – with one office which takes on the programmes from each country, under the leadership of CEO Jasmine Whitbread (formerly CEO of Save the Children UK), – and that was how Save the Children International was born. We have a board of 14 people and have built up the team as discussed. This year we’re transitioning over another 50 organisations; in March we went live with three more countries. There’s a whole process building up to transition including transferring organisations onto a single IT and financial platform – we use Agresso – so we can see what’s going on all round the world. At the end of the whole The Third Way joining Outsource. Can you tell us about your current role – and a bit of background on how you came to occupy it? Caroline Stockmann: I’ve had quite a varied background, working at CFO-level for a number of years – mainly in large blue-chips – and then moving into the third sector first at the Southbank Centre and then as a trustee of Sue Ryder Care. Then I became aware that this amazing role as “CFO of a billion-dollar start-up” in the INGO sector I had come to love had come up – and luckily enough I got on well with the CEO and everyone here and was given the position. It really was a start-up, so in my role I’m responsible for finance, IT, legal and facilities – and one of my first projects was to move our office to this wonderful location “A rich man without charity is a rogue; and perhaps it would be no difficult matter to prove that he is also a fool.” – Henry Fielding 68 www.outsourcemagazine.co.uk ● ● http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 27

NEWS
PLANET ITO
NORM JUDAH MICROSOFT’S
IN THE KNOW
CALL BRITANNIA
DAVID EVELEIGH
CHAIN GAIN
CAN EVERYTHING BE OUTSOURCED?
NOA ROUND-UP
QUICK CHANGE?
TRANSFORMING FINANCE
CAROLINE STOCKMANN
GOOD REVIEWS
OUTSOURCING IS NOT MAKE VERSUS BUY: IT IS A CONTINUUM
PAYING ATTENTION
POWERING UP YOUR CUSTOMER SATISFACTION ENGINE
BEHAVIOURAL ECONOMICS
HEAD-TO-HEAD
TOP TEN
THE LEGAL VIEW
HFS RESEARCH
HEADLINES...
ONLINE ROUND-UP
INSIDE SOURCE
THE LAST WORD

Outsource Magazine Issue 27