Outsource Magazine Issue 27 - (Page 42)

GOOD COUNSEL David Eveleigh is General Counsel, BT Global Services - BT Legal. In advance of his presentation at the Legal, Regulatory & Compliance Conference 2012, we spoke with David about his organisation’s use of LPO, some of the model’s pros and cons, and his thoughts on the expansion of the space going forward. BT is the world’s oldest telecommunications company: BT Group plc’s history dates back to the founding of the Electric Telegraph Company in 1846. As British Telecom, it was privatised in 1984. 42 ● ● ● www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 27

NEWS
PLANET ITO
NORM JUDAH MICROSOFT’S
IN THE KNOW
CALL BRITANNIA
DAVID EVELEIGH
CHAIN GAIN
CAN EVERYTHING BE OUTSOURCED?
NOA ROUND-UP
QUICK CHANGE?
TRANSFORMING FINANCE
CAROLINE STOCKMANN
GOOD REVIEWS
OUTSOURCING IS NOT MAKE VERSUS BUY: IT IS A CONTINUUM
PAYING ATTENTION
POWERING UP YOUR CUSTOMER SATISFACTION ENGINE
BEHAVIOURAL ECONOMICS
HEAD-TO-HEAD
TOP TEN
THE LEGAL VIEW
HFS RESEARCH
HEADLINES...
ONLINE ROUND-UP
INSIDE SOURCE
THE LAST WORD

Outsource Magazine Issue 27

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