Outsource Magazine Issue 27 - (Page 107)

this issUE Cartoon; online round-up; inside sourCe; the last Word the back end Headlines… We take Outsource into uncharted territory with our first exclusive cartoon from the Sourcing Sage... Recognise the below? Matt Heffron By day, Matt Heffron is Director, Global Integrated Solutions for Sutherland Global Services – but when the sun goes down his alter ego emerges: the Sourcing Sage (www.sourcingsage.com), offering mordant satire in graphic form. “Making a cartoon occupied usually about three full days, two spent in labour and one in removing the appearance of labour.” – David Low www.outsourcemagazine.co.uk ●● ● ●● 107 http://www.sourcingsage.com http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 27

NEWS
PLANET ITO
NORM JUDAH MICROSOFT’S
IN THE KNOW
CALL BRITANNIA
DAVID EVELEIGH
CHAIN GAIN
CAN EVERYTHING BE OUTSOURCED?
NOA ROUND-UP
QUICK CHANGE?
TRANSFORMING FINANCE
CAROLINE STOCKMANN
GOOD REVIEWS
OUTSOURCING IS NOT MAKE VERSUS BUY: IT IS A CONTINUUM
PAYING ATTENTION
POWERING UP YOUR CUSTOMER SATISFACTION ENGINE
BEHAVIOURAL ECONOMICS
HEAD-TO-HEAD
TOP TEN
THE LEGAL VIEW
HFS RESEARCH
HEADLINES...
ONLINE ROUND-UP
INSIDE SOURCE
THE LAST WORD

Outsource Magazine Issue 27

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