Outsource Magazine Issue 27 - (Page 108)

The Back end Online ROund-up Online Round-Up The Outsource website (www.outsourcemagazine.co.uk) publishes fresh new content every day. Some of this comes from our columnist portfolio of over 50 leading industry thinkers – but other articles by non-columnist writers are also featured, and each issue we provide a handy roundup of this online content. Remember: if you’re reading this in our digital edition, just click the URLs to go straight to the article in question… Leading the transformation in global outsourcing: building the right executive team by Pravesh Mehra and Puneet Kalra Ten years ago, outsourcing was seen as a back-room business, its entire value proposition built on differences in the cost of talent between developed and emerging countries (primarily India). Today, however, the major Indian outsourcing companies have built strong client relationships and created world-class brand identities. They have moved beyond labour arbitrage to complex projects. http://bit.ly/OMOnlineMar1201 Consendre modI eugait alita story where a woman was texting and walked into the river... The writer ended his article “you can’t fix @Tinthewind: just read luptati sisisisit augait num iusti facidunt ipsumsan el eraestrud exerat ad onulla cor ing eumsandre ex elit atetue tet ulla feu feum niamconEm ea commodiam ad tem dolortio Utat lum quisim et, quissi.Volobore m iurero dolobore. stupid” 108 ●● ●● www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk http://www.bit.ly/OMOnlineMar1201 http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 27

NEWS
PLANET ITO
NORM JUDAH MICROSOFT’S
IN THE KNOW
CALL BRITANNIA
DAVID EVELEIGH
CHAIN GAIN
CAN EVERYTHING BE OUTSOURCED?
NOA ROUND-UP
QUICK CHANGE?
TRANSFORMING FINANCE
CAROLINE STOCKMANN
GOOD REVIEWS
OUTSOURCING IS NOT MAKE VERSUS BUY: IT IS A CONTINUUM
PAYING ATTENTION
POWERING UP YOUR CUSTOMER SATISFACTION ENGINE
BEHAVIOURAL ECONOMICS
HEAD-TO-HEAD
TOP TEN
THE LEGAL VIEW
HFS RESEARCH
HEADLINES...
ONLINE ROUND-UP
INSIDE SOURCE
THE LAST WORD

Outsource Magazine Issue 27