Outsource Magazine Issue 26 - (Page 28)

Fine – but what does it all mean? OK, so you’ve read our contributors’ predictions – but what are their implications for outsourcing? To add practical application to theory, Outsource convened a gathering of three outsourcing professionals representing the buyer, vendor and advisory communities to get their take on what our predictions signify for the space. Our participants (chaired by BPOpronet’s Howard Spode) looked at the implications for their own areas of business, and for the other stakeholder groups – throwing further light on some of the issues brought up in the 2012 Preview article as well as injecting some of their own prognostications into the mix. Gentlemen: take it away… Howard Spode Howard is Managing Partner of BPOpronet (www.bpopronet.com), an organisation that helps BPO suppliers win, implement and deliver their contracts. He has been in the outsourcing industry since the mid-90s and is a previous winner of the NOA’s “Professional of the Year” award. Edward Brooks Edward runs the first online global advisory and data service for outsourcing, The LPO Program (www. theLPOprogram.com). Currently focussed on legal outsourcing, he is about to roll out the same model in a number of niche areas of outsourcing, leveraging his experience advising on over $5bn of outsourcing deals. Mark Brammer Mark Brammer is a Senior Executive at Accenture (www.accenture.com) with responsibility for outsourcing in its Products UKI client group, which covers retail, consumer goods, life sciences and industrial, travel and transportation. He has been working in BPO and ITO since the mid-90s. John Taylor John Taylor is CFO for Renaissance Securities (www.rencap.com), part of Renaissance Group. He is currently responsible for building a global shared service centre and leading all aspects of strategic change for finance under Renaissance Transformation Program. John has spent 14 years in banking and finance. “God will provide – ah, but if only He would until He does!” – Yiddish Proverb 28 www.outsourcemagazine.co.uk ●●● http://www.bpopronet.com http://www.theLPOprogram.com http://www.theLPOprogram.com http://www.accenture.com http://www.rencap.com http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 26

News & Comment
2012 in outsourcing
Fine – but what does it all mean?
Steering Steria
Separate Ways?
Getting Smart
Northern Lights
Heads in the Cloud
Connecting Service
Bigger and Better
NOA Round-Up
Breaking Through
You Cannot be Serious!
Back to the Future
Accounts Payable
The Power of Two
Public-Private Partnerships
Kill or Cure
Public Problems
Head-to-Head
Top Ten
The Legal View
HfS Research
Online Round-Up
Inside Source
The Last Word

Outsource Magazine Issue 26