Outsource36 - (Page 1)

NEGOTIATION What they didn't teach you in business or law school... MULTISOURCING Is it right for you? Derek Parlour investigates... Issue 36 Summer 2014 CUSTOMER SERVICE William Hooper on sustaining outcomes and optimising value www.outsourcemagazine.co.uk ❝ Innovation is not the product of logical thought ❞ SARAH BURNETT Everest's Research VP analyses analytics in outsourcing... LIV SANDBAEK A call to arms for the industry from Accenture's tech titan: it's time to shape up! JEANETTE HIBBERT Why reviews are key to vendor relationship management

Table of Contents for the Digital Edition of Outsource36

Outsource36

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http://europe.nxtbook.com/emp/outsource/Outsource36
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http://europe.nxtbook.com/emp/outsource/outsource/OM_Issue_24
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http://europe.nxtbook.com/emp/outsource/issue22
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