Jobs and Careers Spring 2020 - 111

McDonald's, like many other businesses in the hospitality
sector, is representative of the communities in which we
operate. McDonald's also has a strong heritage of promoting
and developing from within - in fact a third of our Executive
team started working in our restaurants, which is pretty
inspirational. I have also benefitted from this development
and have enjoyed a varied career, starting in the Operations
part of the business. Following a year secondment in head
office working at the forefront of innovations, I realised how
passionate I was about the company, how quickly we were
growing and our scale. I have worked across many parts of the
People department, in leadership, HR and talent management.
Over the last 14 years, I have benefitted from many
secondments and exciting opportunities which have
allowed me to bring a fresh perspective and learn quickly.
In my current role as HR Manager for UK and Ireland, I have
the opportunity to help leaders and their teams to think
differently to create great experiences for our people.
This is very rewarding and I enjoy building relationships
with our people across corporate teams and within the
Franchise community who lead and own our restaurants.

My early career advice
* I think early on in your career, hard
work and being recognised for good
work goes a long way. You need to
build your teams' collective strength,
knowledge and capability to succeed.
* Always stay curious
curious,, take the
opportunities thrown at you, no
matter how scary or uncomfortable,
just do them anyway.
* Authenticity and feeling brave to be
yourself goes a long way. Embrace
the discomfort that comes with trying
new roles and putting yourself out
there, it doesn't become any less
uncomfortable but you get better at it.
* Invest in yourself too, constantly
upskill, and always learn new
things, whether this be formally
through qualifications, or informally
through conversations with
colleagues. You can achieve
anything with the right mind-set
and the right people around you.

My proudest accomplishment so far
My proudest accomplishment so far has been accelerating the
conversation on diversity and inclusion across the business.
Using platforms such as our sponsorship of National Inclusion
Week we have seen a shift in the conversation to understanding
each other and embracing difference as a strength. We have
worked to engage across all levels of the business which
with our scale of over 130,000 employees is quite a task!
The impact so far has been positive - many leaders are now
open to talking about their own personal experiences, such
as their upbringing, and how it has influenced them. It has
been great hearing about how people are now introspectively
challenging themselves. Whilst I'm really proud of the work
we have done so far, this is a journey and it is important
that we continue to challenge ourselves to do more.

JC Spring 2020 McDonalds F.indd 113

18/05/2020 16:30



Jobs and Careers Spring 2020

Table of Contents for the Digital Edition of Jobs and Careers Spring 2020

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