YOUR BUSINESS SPRING 2019 - 210

HR solutions

& Development's website (cipd.
co.uk) has lots of information and
free resources on HR topics too.

3 Workforce wellbeing

As a new business, you'll probably start
with only a few members of staff, so it's
important to attract the right people.
They need to be as passionate about
your business as you are and able to
fulfil several roles at the same time. It's
important to have a job description in
place that you're both happy with and
which offers flexibility on both sides.
Regular appraisals are important,
even if you think you don't have time.
Being open and working on goals
together is key for retention, job
satisfaction and development. If you
struggle with them, appraisals can be
outsourced to an external company.
Bringing in somebody from outside
your business can boost employee
engagement and have a direct impact
on reducing staffing issues too.

4 Train to retain

Your employees will be more
productive and efficient if they're
trained properly. Knowing how to
use equipment, deal with customers,
order stock and use industry-specific
processes is vital if they're to perform
well and feel valued. Make sure you
let them know your expectations,
too, and how you'd like them to
perform. Providing training and
information about how the company
runs will give every employee
the best opportunity to excel.

5 Honesty goes a long way

Employees who are involved in the
business and know the company's
long-term goals will be more engaged
and motivated to succeed because
they'll feel part of the process.
Consider what business information,
strategy and updates are helpful to
share in order to engage your team.
And make sure you offer clear goals,
so your workers know what their
priorities are. Aim to build trust -
employees are more likely to do things
for leaders they believe in. One of the
best ways to do this is by listening and
involving your staff in key decisions.

210

Providing training gives
every employee the best
opportunity to excel
Three steps to recruitment success

Which HR skills do you need when it comes to finding and retaining
the best staff? We asked Claire Vane from Integrated Resources

RECRUIT WELL
Mention recruitment
and everyone thinks
about interviewing.
But it's much more
involved than that and
you're only as good
as your weakest link:
branding, advertising,
defining roles, drafting,
search, screening,
interviewing, candidate
management, offer
letter and contract
drafting, eligibility-towork checks. Getting

all these right saves
time and money.
COMMUNICATE
Every exit interview,
irrespective of sector,
indicates that the
individual leaves the
company because they
feel undervalued and
because the internal
communication is
poorer than thought.
To thrive and to grow,
it's vital to define
and communicate the

overall strategy and
the individual's place
in it and reinforce why
that person is valued.
COMPLY
Good compliance -
from employment
contract documents
onwards - is essential.
Documents may go
straight in the bottom
drawer, but if and
when things go wrong,
they will provide
critical information.
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YOUR BUSINESS SPRING 2019

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