Contents 158 224 DELEGATE TO ACCUMULATE How outsourcing can help you, from staff benefits to copywriting 230 SAVING GRACE Cut costs in these areas to help your business move on to the next level 240 THE CHOICE IS YOURS 212 186 260 ED FOR BUSINESS Business education in numbers 266 YOU'RE WELCOME How an inclusive company is a productive company 272 REACH NEW HEIGHTS Top tips on growing your business The top UK universities offering knowledge-boosting business courses 282 SPREAD YOUR WINGS 246 BUSINESS BRAINS 288 THE BUSINESS END Business courses, from BTEC National Diplomas to MBAs 254 PRACTICALLY PERFECT Brush up on the essentials with hands-on courses, from health and safety to IT, for you and your staff Find the right office space for you Planning is key to a good exit 292 WHAT DO YOU THINK? James Caan answers your questions 296 TOP 5 UK BUSINESSES James shares his favourite successes 13