ESB Annual Report 2012 - (Page 40)

40 ESB Annual Report 2012 - Energy for connecting you OUR PEOPLE – AN ENGAGED ANDAGILE ORGANISATION Central to the success of ESB are our people. We recognise that people who feel valued and highly motivated will deliver high performance and that their role and contribution is essential to ESB and its future success. In 2012 we launched our new Corporate Strategy which outlines our strategic objectives in this area. Underpinning this strategy is our intent to develop our organisation through an engaged and agile workforce and a culture of high performance. ESB has responded to a changed industry environment by working with our people, across the organisation, in the transformation of our cost base to secure our future. Guided by our mission and our vision for the future and staying close to our values, we take on the challenges this future now brings, keeping those positive attributes that have served us so well through our history. Safety and Health In ESB we remain committed to achieving our goal of zero injuries across all areas of operation and in 2012 many parts of ESB maintained another injury-free year. Against a background of significant organisational change, staff lost time injuries (LTI) decreased by 14% to 23, however their relative severity has increased. Regrettably there was one contractor staff fatality during 2012. Contractor safety performance as determined by LTI was also slightly worse than 2011 with a total of 14 recorded. There were no staff fatalities in 2012. However regrettably there were two electrical fatalities to members of the NUMBER OF LOST TIME INJURIES (LTI’S) 2004 2012 87 23 STAFF LTI’S 95 We provide support to our staff through our wellestablished services including Occupational Health Services, Employee Assistance Programme and Equality and Diversity programmes, which are all aimed at assisting staff during these challenging times. 14 CONTRACTOR LTI’S public: one from contact with overhead network and the other on the customer side of the meter. The categorisation of safety incidents has led to improved shared learning across the business areas. Investigation of high potential severity incidents in order to prevent their becoming future injurious incidents will be a key area of focus for 2013 as we continue our objective of achieving zero safety incidents to staff and contractors. Driving and road use remains a significant hazard for ESB. In 2012 we launched a new Safe Driving Strategy to 2020 with the aim of reducing at-fault road traffic collisions to zero. During 2012 we continued to reduce our collision numbers which have reduced by 53% since 2003 and completed over 1,700 advanced driver qualifications for staff who drive as part of their work. ESB is committed to establishing and maintaining appropriate safety competence in the organisation. Since establishing a dedicated Certificate in Safety and Health at Work with University College Dublin, a total of 379 ESB staff and managers have successfully completed the course. Employee well-being ESB is strongly committed to supporting staff in maintaining good health and well-being to enable them to perform in the work-place and to live a balanced and healthy life. In these challenging times in Ireland, we believe that there is a greater need for the provision of support and the promotion of health and well-being to maintain a healthy and high performing work-force. Employee Assistance Programme ESB’s in-house Employee Assistance Programme (EAP) provides professional and confidential support to individual staff members who are experiencing personal problems/issues. Typical issues that can arise include problems relating to physical and mental health, financial and relationship/family issues. Health Maintenance Programme Our health maintenance programmes are focused on general health advice and support, with an increasing focus on the mental health area. While it is recognised that stress may be part and parcel of living in the current economic climate, the availability of active work-place stress awareness programmes are crucial to supporting staff in dealing with these challenges. We also maintain an extensive health service offering versatile programmes for the promotion of a healthy lifestyle such as: general health, diet, information and advice and exercise initiatives to engage staff in enjoyable activities and team events. Below are some of the programmes provided during the year: „ General health screening – cardio screening, bowel screening „ Flu vaccination and smoking cessation programmes „ Briefings on health and fitness throughout the year „ Regular communications to staff on health topics via intranet site, including exercise, diet, stress management, mindfulness and meditation practices „ Staff Olympic Challenge – engagement of staff in making pledges of healthy lifestyle changes e.g. change in diet, new exercise regime Learning and Development The creation of an ‘engaged and agile organisation’ has been identified as a critical enabler of our future success. ESB is committed to building a sustainable high performance culture through enhancing our people’s capability to foster positive relationships and engagement across the organisation.

Table of Contents for the Digital Edition of ESB Annual Report 2012

ESB Annual Report 2012
Contents
Business Overview
Chairman’s Statement
Chief Executive Review
Our Strategy and Business Model
Operating and Financial Review
Operating Environment
Finance Review
Business Unit Sections: ESB Generation and Wholesale Markets
ESB Networks
NIE
Electric Ireland
Corporate Social Responsibility
Introduction from Executive Director, People and Sustainability
Sustainability Charter
Energy Usage 2012
ESB Innovation
Equality and Diversity
Our People
Our Community
Corporate Governance
Chairman’s Corporate Governance Statement
The Board
Executive Team
Board Members’ Report
Risk Management Report
Statement of Board Members’ Responsibilities
Independant auditor’s report to the stockholders of Electricity Supply Board (ESB)
Statement of Accounting Policies
Financial statements
Prompt Payments Act

ESB Annual Report 2012

https://www.nxtbookmedia.com