ESB Annual Report 2012 - (Page 40)
40 ESB Annual Report 2012 - Energy for connecting you
OUR PEOPLE – AN ENGAGED ANDAGILE ORGANISATION
Central to the success of ESB are our people. We
recognise that people who feel valued and highly
motivated will deliver high performance and that
their role and contribution is essential to ESB and
its future success.
In 2012 we launched our new Corporate Strategy
which outlines our strategic objectives in this area.
Underpinning this strategy is our intent to develop
our organisation through an engaged and agile
workforce and a culture of high performance.
ESB has responded to a changed industry
environment by working with our people, across
the organisation, in the transformation of our cost
base to secure our future.
Guided by our mission and our vision for the
future and staying close to our values, we take
on the challenges this future now brings, keeping
those positive attributes that have served us so
well through our history.
Safety and Health
In ESB we remain committed to achieving our
goal of zero injuries across all areas of operation
and in 2012 many parts of ESB maintained
another injury-free year. Against a background of
significant organisational change, staff lost time
injuries (LTI) decreased by 14% to 23, however
their relative severity has increased.
Regrettably there was one contractor staff fatality
during 2012. Contractor safety performance as
determined by LTI was also slightly worse than
2011 with a total of 14 recorded. There were no
staff fatalities in 2012. However regrettably there
were two electrical fatalities to members of the
NUMBER OF LOST TIME INJURIES (LTI’S)
2004
2012
87
23
STAFF LTI’S
95
We provide support to our staff through our wellestablished
services including Occupational Health
Services, Employee Assistance Programme and
Equality and Diversity programmes, which are all
aimed at assisting staff during these challenging
times.
14
CONTRACTOR LTI’S
public: one from contact with overhead network
and the other on the customer side of the meter.
The categorisation of safety incidents has led to
improved shared learning across the business
areas.
Investigation of high potential severity incidents
in order to prevent their becoming future injurious
incidents will be a key area of focus for 2013 as
we continue our objective of achieving zero safety
incidents to staff and contractors.
Driving and road use remains a significant hazard
for ESB. In 2012 we launched a new Safe Driving
Strategy to 2020 with the aim of reducing at-fault
road traffic collisions to zero. During 2012 we
continued to reduce our collision numbers which
have reduced by 53% since 2003 and completed
over 1,700 advanced driver qualifications for staff
who drive as part of their work.
ESB is committed to establishing and maintaining
appropriate safety competence in the organisation.
Since establishing a dedicated Certificate in Safety
and Health at Work with University College Dublin,
a total of 379 ESB staff and managers have
successfully completed the course.
Employee well-being
ESB is strongly committed to supporting staff in
maintaining good health and well-being to enable
them to perform in the work-place and to live a
balanced and healthy life. In these challenging
times in Ireland, we believe that there is a
greater need for the provision of support and the
promotion of health and well-being to maintain a
healthy and high performing work-force.
Employee Assistance Programme
ESB’s in-house Employee Assistance Programme
(EAP) provides professional and confidential
support to individual staff members who are
experiencing personal problems/issues. Typical
issues that can arise include problems relating
to physical and mental health, financial and
relationship/family issues.
Health Maintenance Programme
Our health maintenance programmes are focused
on general health advice and support, with an
increasing focus on the mental health area. While
it is recognised that stress may be part and parcel
of living in the current economic climate, the
availability of active work-place stress awareness
programmes are crucial to supporting staff in
dealing with these challenges. We also maintain
an extensive health service offering versatile
programmes for the promotion of a healthy
lifestyle such as: general health, diet, information
and advice and exercise initiatives to engage staff
in enjoyable activities and team events.
Below are some of the programmes provided
during the year:
General health screening – cardio screening,
bowel screening
Flu vaccination and smoking cessation
programmes
Briefings on health and fitness throughout the
year
Regular communications to staff on health
topics via intranet site, including exercise,
diet, stress management, mindfulness and
meditation practices
Staff Olympic Challenge – engagement of staff
in making pledges of healthy lifestyle changes
e.g. change in diet, new exercise regime
Learning and Development
The creation of an ‘engaged and agile
organisation’ has been identified as a critical
enabler of our future success. ESB is committed
to building a sustainable high performance culture
through enhancing our people’s capability to
foster positive relationships and engagement
across the organisation.
Table of Contents for the Digital Edition of ESB Annual Report 2012
ESB Annual Report 2012
Contents
Business Overview
Chairman’s Statement
Chief Executive Review
Our Strategy and Business Model
Operating and Financial Review
Operating Environment
Finance Review
Business Unit Sections: ESB Generation and Wholesale Markets
ESB Networks
NIE
Electric Ireland
Corporate Social Responsibility
Introduction from Executive Director, People and Sustainability
Sustainability Charter
Energy Usage 2012
ESB Innovation
Equality and Diversity
Our People
Our Community
Corporate Governance
Chairman’s Corporate Governance Statement
The Board
Executive Team
Board Members’ Report
Risk Management Report
Statement of Board Members’ Responsibilities
Independant auditor’s report to the stockholders of Electricity Supply Board (ESB)
Statement of Accounting Policies
Financial statements
Prompt Payments Act
ESB Annual Report 2012
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