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NEWS
June/July 2012 www.esb.ie/em
PARTNERING STRUCTURES FOR LINE MANAGERS
ONE HR
Highly integrated HR function across ESB delivering quality HR services at competitive cost with the right balance between operational and strategic HR. We will have:
- Standard best practice processes
- Right number of staff
- Strong Customer Focus
- Be cost effective
ONE HR COMMUNITY WORKING TOGETHER THROUGH:
Business Partners
Centres of Excellence:
- Performance and Development
- Recruitment & Selection
- Resourcing:- Succession Planning and Reosource Planning
- Organisation Development
- Employee Engagement and Diversity
- Employee Relations
Transactional HR
Strategic HR
More involved line managers
HR Bureau
Self Service IT
Enable HR to support ESB in delivering its strategy by delivering the ‘2015 People Strategy’ which will involve greater Culture Change and lead to a high level of staff engagement and high performing organisation
will manage all pay and benefits, deliver HR Management Information and play a role in governance and controls
- Recruitment and Staff Development who will proactively develop and deliver HR solutions in Recruitment and Selection, Performance and Development, Resource Planning and Competency Framework
- Employee Wellbeing, Safety and Sustainability, who will continue to deliver Health Services, Employee Assistance Programme, Retirement Planning, ElectricAid etc.
- Medical Provident Fund
HR Information and Advice
The BSC will also provide a Self-service HR facility for managers and staff with quick and easy access to HR information and advice:
- HR Intranet site
- HR Bureau
Group HR
Group HR plays two roles; setting Strategic Direction, Policy and Governance in collaboration with the businesses, and also providing a HR Consulting role.
Group HR play a lead role in:
- Change Management & Organisational Design
- Employee Communications and Engagement
- Senior Management Development
- Equality and Diversity
- Reward
- Recruitment & Selection
- IR Change (including Partnership)
- Development and presentation of Corporate and Business Unit submissions to Industrial Council.
How Line Managers and staff will get HR support from “One HR”
“One HR” will continue to provide a Strategic, Expert and Transactional service to the business.
The HR Transition Project
The HR Transition Project is focused on building a highly integrated “One HR” function, delivering quality HR services across ESB, at a competitive cost. We will have standard best practice processes, the right number of staff, a strong customer focus and be cost effective. We are making excellent progress on this project.
We have brought together Project groups of HR and business expertise to design standard HR processes for implementation across ESB.
Phase 1 Projects
Our Phase 1 Project teams reviewed existing processes for the following activities:
- Recruitment and Selection
- Performance Management
- Learning & Development
- Behavioural Competency Framework
They also visited other companies to learn about any new approaches to these activities externally. They then designed new processes for ESB which are efficient, effective and are of benefit to the business and each individual who engages in them.
Implementation teams have been set up for these processes in the BSC.
Phase 2 Projects
The Phase 2 projects are designing processes for the following HR activities.
- Organisation Development / Change Management
- Employee Engagement and Internal Communications
- HR Capability
They are building on expertise in the activities within ESB and drawing on professional expertise externally to design processes to be delivered in our Centres of Excellence.
Phase 3 Projects
In June we will be setting up project teams for:
- HR Bureau / Advice Centre
- Industrial Relations
- Resource and Succession Planning
- Operational tasks not already in the BSC
Intranet Project
As part of our strong focus on Customer Service, the BSC is redesigning the HR Intranet.
A Project team has reviewed the types of questions regularly received by HR staff and has begun work on redesigning a more user-friendly HR Intranet which will provide answers to these questions for you.
Our aim is to provide quick and easy access to important information/advice/forms and make our Intranet a valuable resource for managers and staff.
Next steps
In “One HR”, how we deliver HR support and expertise to our customers will change. In the coming months the HR staff in each of the businesses will be moving to their new roles in “One HR”. We will also be introducing newly designed HR processes across ESB.
We want you to be confident that you will continue to receive excellent HR support and service during this transition and into the future. We will keep you informed of the changes being made and will provide you with the support, information and training you need to make “One HR” work for you and ESB.
We will continue to evaluate the effectiveness of HR and People Management services in ESB to ensure we continue to make a valuable contribution to the business. We would also welcome your feedback on the HR Transition, now and as we progress. Contact any member of the HR Transition Team:
Marion Fogarty Ext: 26514
Una Kernan Ext: 26547
John O’Neill, HR Transition Manager
Ext: 26713
