EM - April/May 2011 - (Page 1)

The newspaper for Apr/May 2011 www.esb.ie/em BMW Announces its neW ecAr rAnge PAge 6 ESB Electric Ireland enters competitive Residential Electricity and Gas markets 8the Commission for energy regulation (Cer) recently announced the end to regulation of residential electricity prices offered by eSb’s supply business, electric ireland. isting and new residential customers. • Gas to all customers: In December 2010, we commenced piloting the sale of gas to selected staff households. the pilot has now successfully concluded and the lessons learned have been incorporated into our retail market offering. Customers can receive gas from us at a price that is up to 6% lower than Bord Gais’ unit rates. • ‘Dual fuel’ discounts: We are now a dual fuel supplier and are offering discounts of up to 6% off gas prices and up to 17% off electricity prices to customers who have both their gas and electricity supplied by us. • A new bill for all gas and electricity customers: following customer feedback, we have developed a more user-friendly bill that enables us to better meet the billing needs of our customers. • An expanded telesales capability and the introduction of two new sales channels: online and field sales. all of our initiatives will be supported by strong advertising campaigns, including: sponsorship, tv and radio advertising, etc. “i believe our new capabilities and offers will significantly help us to compete effectively in the irish energy market,” said ESB Electric Ireland General Manager Liam Molloy. “the support and commitment from all staff in ESB Electric ireland and across ESB has been critical to getting us to where we are and is central to our aim of remaining ireland’s leading energy solutions business.” n International Award eSb networkS ltd page 19 Chief Executive announces retirement ESB ChiEf ExECutivE Padraig McManus informed the company’s board on Wednesday March 23rd that he intends to retire from the post after serving in the role for nine years. he will remain in his post until his successor is appointed. Padraig was appointed Chief Executive in february 2002 for a sevenyear period and his contract was later extended by three years. the Chairman of ESB, Lochlann Quinn, described Padraig’s tenure as one of exceptional achievement. “under Padraig’s leadership, ESB has grown to become a company with annual revenues in excess of €3 billion, investing almost €1 billion each year in infrastructure and paying one-third of its profits to the Exchequer. Since 2002, ESB has paid €1.2 billion in dividends and subsidies for electricity prices, while building one of the safest and most reliable national electricity networks in the world. Meanwhile, it has continued to invest heavily in renewable energy, modernise its power generation portfolio and support major sustainability projects. Sustainability on rousch Agenda energy international page 26 Electricity Abroad HealtH & Habitat page 34 Our nEw tv AdvErtISIng cAmpAIgn dEpIctS ESb’S dEvElOpmEnt thrOugh thE dEcAdES rESpOndIng tO chAngIng cuStOmEr nEEdS. SIncE 1927 wE hAvE bEEn chAngIng wIth thE tImES. ESB ELECtriC irELand passes a significant milestone in april 2011, as we can now compete to remain the leading supplier in the irish Energy Market. the residential market is now open to us for competition and, in response to this, we are launching new customer offers and new sales and business capabilities to retain and win-back residential customers. these are: • Competitive electricity price plans for residential customers: We now have four competitive residential electricity price plans that offer a range of discounts up to 14% for ex- In this issue n n n n n News . . . . . . . . . . . . . . . . . . . . . . . . . . 02 Services & eSb electric Ireland . . .14 eSb Networks Ltd . . . . . . . . . . . . 18 eSb energy International . . . . . 22 Health & Habitat . . . . . . . . . . . . . . 30 continued on page 3 n Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 issn no. 0790-7508 http://www.esb.ie/em

Table of Contents for the Digital Edition of EM - April/May 2011

EM - April/May 2011
In This Issue
News
Services & ESB Electric Ireland
ESB Networks Ltd
ESB Energy International
Health & Habitat
Life

EM - April/May 2011

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