In Broadcast - January 2013 - 70


I N T E R N A T I O N A L

N E W S

WWW.INBROADCAST.COM | ISSUE 15 - JANUARY 2013

InTEST

Agama Technologies Ships Version 4.3 Digital Television Monitoring Solution
Video service quality assurance expert Agama Technologies released the latest edition of its DTV Monitoring Solution: Version 4.3...
ith enhancements across the complete product suite, V4.3 of the solution further supports the means for TV operators to systematically manage service qualit y and raise customer satisfaction, whilst reducing operational costs and qualityinduced churn. The product line includes powerful head-end and network probes, the Agama Analyzers, as well as the Agama Embedded Monitoring Solution for set-top boxes, gateways and media players. Top-level end-to-end views in the central management system, the Agama Enterprise Server, make it possible to follow the QoE and QoS for services all the way from creation in the head-end to consumption for each individual viewer as well as for groups of viewers. This allows TV operators to quickly identify, pinpoint, prioritise, resolve and prevent disturbances affecting the customers’ experience, satisfaction and loyalty. News in V4.3 include improved remote management, several presentation and workflow enhancements, a

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The new Timeline Correlation status view in Agama Enterprise Server – a compact and information-rich overview for improved correlation and analysis

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new email alarm digest report functionality, new status views and dashboard widgets, and much more. “2012 has been an intense year with a lot of rapid market developments within video distribution, including the evolving multiplatform and multiscreen environments. In

terms of end-to-end video quality assurance for IP, cable and over-thetop (OTT) services, we are devoted to stay at the cutting edge, and we are pleased to do so by releasing V4.3 of the Agama DTV Monitoring Solution,” says Johan Görsjö, Director of Product Management

at Agama Technologies. In parallel with the development of the V4.3 edition, the company has been working on two additional exciting solution extensions, which were launched at IBC2012 in September. First up, a Microsoft Mediaroom edition of its complete end-to-end DTV Monitoring Solution aimed at Mediaroom-powered IPTV operators worldwide. Secondly, a unique Churn Identification Application, which efficiently can support identifying subscribers experiencing service problems and who are at risk of churning out. It utilises intelligent analytics to data mine the real-time, 24/7 service quality monitoring data for every single customer, and it is seamlessly scalable to operators with millions of subscribers. With support of automation and proactive workflows, the CIA extension enables operators to act to retain the customer – before he or she even decides to move to the competition.

Observer Speeds Encompass Digital Media Monitoring
By Gary Finnerty Head of Technology, Encompass Digital Media
whether technical or editorial issues have occurred, proactively preventing a reoccurrence. The Volicon Observer system delivers high-resolution pictures with minimal latency, and it is a responsive tool for viewing any recorded channel instantly. Familiar control commands, such as “play” and “stop,” are executed without delay. Encompass maintains a minimum of 90 days of recording, surround sound and stereo for compliance. Encompass’ clients utilise the functionality of the Volicon Observer system to alter the look and feel of their channels. From an authorised networked workstation, clients can remotely access recorded content through a simple browserbased interface for frame-byframe examination. The Volicon Observer is a compact, highly reliable, and easy-to-deploy system but its most valuable characteristic has been its ease of use for our clients and staff, resulting in additional operational efficiencies. By accelerating the review and extraction of content, the Volicon Observer system has contributed to the company’s goals of excellent service quality and client satisfaction.

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ncompass Digital Media, a leader in digital media services, owns and operates state-of-the-art broadcast facilities in the United Kingdom, United States, Latin America, and Asia. We provide comprehensive network origination services including: complex channel playout, satellite, and terrestrial distribution, full-time monitoring and technical support for more than 650 channels in HD, SD and 3D. Our central London operation has recently undergone a multi-million pound upgrade, which has given us the opportunity to extend the use of the Volicon Observer digital video monitoring and logging system within our facility. With Volicon Observer we are able to easily

demonstrate our ability to meet the expected service levels through fast and easy access to aired media. When clients come to us with an inquiry, we can quickly extract and deliver the appropriate recording for review, providing added value to the services we deliver. It is the speed with which we can export clips from recorded content that offers the greatest advantage to our operations. In the event that the on-air history of any channel is required, Encompass’ staff uses content captured by the Volicon Observer system to check previously aired video and audio. With rapid remote desktop access to recorded content, we can review the appropriate services and very quickly determine

Volicon Observer family of products offer monitoring and logging


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Table of Contents for the Digital Edition of In Broadcast - January 2013

In Broadcast - January 2013
Contents
InNews: Harris Corporation Agree Sale of Broadcast Communications
InNews: Grass Valley Opens Solutions Center in Boulogne Office
InSound
InFocus
InStudio
InPlay
InFile
InTest
InMedia: Evolution of the Broadcast Systems Integrator
InMedia: Swedish Film Institute Chooses Divarchive 7.0
In Broadcast - January 2013 - Intro
In Broadcast - January 2013 - In Broadcast - January 2013
In Broadcast - January 2013 - Cover2
In Broadcast - January 2013 - Contents
In Broadcast - January 2013 - InNews: Harris Corporation Agree Sale of Broadcast Communications
In Broadcast - January 2013 - 5
In Broadcast - January 2013 - InNews: Grass Valley Opens Solutions Center in Boulogne Office
In Broadcast - January 2013 - 7
In Broadcast - January 2013 - 8
In Broadcast - January 2013 - 9
In Broadcast - January 2013 - 10
In Broadcast - January 2013 - 11
In Broadcast - January 2013 - 12
In Broadcast - January 2013 - 13
In Broadcast - January 2013 - 14
In Broadcast - January 2013 - 15
In Broadcast - January 2013 - 16
In Broadcast - January 2013 - 17
In Broadcast - January 2013 - 18
In Broadcast - January 2013 - 19
In Broadcast - January 2013 - 20
In Broadcast - January 2013 - 21
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In Broadcast - January 2013 - 23
In Broadcast - January 2013 - 24
In Broadcast - January 2013 - 25
In Broadcast - January 2013 - 26
In Broadcast - January 2013 - 27
In Broadcast - January 2013 - InSound
In Broadcast - January 2013 - 29
In Broadcast - January 2013 - 30
In Broadcast - January 2013 - 31
In Broadcast - January 2013 - 32
In Broadcast - January 2013 - 33
In Broadcast - January 2013 - InFocus
In Broadcast - January 2013 - 35
In Broadcast - January 2013 - 36
In Broadcast - January 2013 - 37
In Broadcast - January 2013 - 38
In Broadcast - January 2013 - 39
In Broadcast - January 2013 - 40
In Broadcast - January 2013 - 41
In Broadcast - January 2013 - 42
In Broadcast - January 2013 - 43
In Broadcast - January 2013 - InStudio
In Broadcast - January 2013 - 45
In Broadcast - January 2013 - 46
In Broadcast - January 2013 - 47
In Broadcast - January 2013 - 48
In Broadcast - January 2013 - 49
In Broadcast - January 2013 - 50
In Broadcast - January 2013 - 51
In Broadcast - January 2013 - 52
In Broadcast - January 2013 - 53
In Broadcast - January 2013 - InPlay
In Broadcast - January 2013 - 55
In Broadcast - January 2013 - 56
In Broadcast - January 2013 - 57
In Broadcast - January 2013 - 58
In Broadcast - January 2013 - 59
In Broadcast - January 2013 - InFile
In Broadcast - January 2013 - 61
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In Broadcast - January 2013 - 67
In Broadcast - January 2013 - 68
In Broadcast - January 2013 - 69
In Broadcast - January 2013 - InTest
In Broadcast - January 2013 - 71
In Broadcast - January 2013 - InMedia: Evolution of the Broadcast Systems Integrator
In Broadcast - January 2013 - 73
In Broadcast - January 2013 - 74
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In Broadcast - January 2013 - InMedia: Swedish Film Institute Chooses Divarchive 7.0
In Broadcast - January 2013 - 83
In Broadcast - January 2013 - 84
In Broadcast - January 2013 - S1
In Broadcast - January 2013 - S2
In Broadcast - January 2013 - S3
In Broadcast - January 2013 - S4
In Broadcast - January 2013 - S5
In Broadcast - January 2013 - S6
In Broadcast - January 2013 - S7
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In Broadcast - January 2013 - S9
In Broadcast - January 2013 - S10
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http://europe.nxtbook.com/nxteu/lesommet/inbroadcast_NABSHOWNYexpo2017
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http://europe.nxtbook.com/nxteu/lesommet/inbroadcast_INREVIEW2016
http://europe.nxtbook.com/nxteu/lesommet/inbroadcast_201612
http://www.nxtbook.com/nxteu/lesommet/inbroadcast_201611
http://www.nxtbook.com/nxteu/lesommet/inbroadcast_NABSHOWNYexpo
http://europe.nxtbook.com/nxteu/lesommet/inbroadcast_20110708_DEMO
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