Outsource Magazine Issue 24 - (Page 7)

outsource Editorial Editor Jamie liddell jamie.liddell@outsourcemagazine.co.uk Sub-Editors Carly rigley, Holly Quale Contributors Zachary Misko, Steve Bynghall, Bryan Jacobs, Michael Jordan, alistair Maughan, Kate Vitasek, Kavitha Nair, Chris Halward, Peter Smith, adrian Quayle, Chris Bucholtz, danny Ertel, John Buyers, laura Shields, Colin Grace, Sarah Holliman art Art Editor andrea achilleos Editorial Assistants Conrad Holding, Ellie allen-Eslor Multimedia Developer Kyri theodorou Images Getty images, Pa Photos, istockphoto, Shutterstock CoPy Head of Production dahlia Cuby CoMMErCial Project Director al tepper al.tepper@emp.plc.uk Sales Executives tom allen, Uossy atytalla Sonja van linden tol CorPoratE Account Director dee anderson Finance Director anthony Chiew Accounts Manager tara rahman Circulation Manager roma Katten Printed and Distributed by Wyndeham Plymouth SPECial tHaNKS to The National Outsourcing Association, The Outsource Editorial Board, The Sourcing Interests Group PUBliSHEd By EMP Media Ltd, EMP House, Pembroke Road, Muswell Hill, London N10 2HR Publisher/Managing Director daniel Cuby PA to Publisher/MD Filippa Woolf Overseas Assistant Brenda Cuby Telephone 020 8444 3401 Fax 020 8883 9504 Customer Services 020 8442 0178 Website www.outsourcemagazine.co.uk SUBSCriPtioNS outsource is published four times a year. A one-year UK subscription costs £50 (UK). See website for full details or email subscription@outsourcemagazine.co.uk ©outsource magazine All rights reserved. No part of this publication may be copied, reproduced, transmitted, photocopied, recorded or stored on any retrieval system without prior written consent of the publishers. It is not the intention of this magazine to print any matter that discriminates on the grounds of sex, race or disability. The views expressed in this publication are not necessarily those of the National Outsourcing Association (NOA) or the publisher. editor’s letter we go into the cloud... speak with a publishing legend... check out crowdsourcing... investigate india’s talent pipeline... cast an eye on procurement... and much, much more... A s a metaphor, a cloud has mixed significance: while “clouds on the horizon” signify trouble ahead, without the water delivered by clouds we wouldn’t be here to complain about the rain. And this combination of good and ill holds true for cloud computing: as our lead story this issue explains, the “cloud revolution” (if it is indeed such a thing) holds great advantages and great challenges for both buyer and vendor communities. Our experts analyse these, and much more, in this magazine – but of course the majority of the cloud story lies ahead of us, and if we can be sure of nothing else it will certainly make for an interesting outsourcing climate… Elsewhere in this issue we’ve got a huge variety of features for your delectation. Want to know about India’s talent pool? Look no further. Interested in crowdsourcing? You’re in the right place. Process improvement up your street? Check out our roundtable. Keen to learn about how procurement overlaps with outsourcing? Keep reading… And we’ve also brought you our best array yet of interviews – including exclusive chats with Steve Forbes of Forbes magazine fame; and the CEO of Freelancer.com, Matt Barrie, who was recently announced as Australia’s entrepreneur of the year – to complement our always-first-rate partner content from the NOA and HfS Research (check out the HfS report on innovation in outsourcing from page 102). As always, this issue of Outsource wouldn’t have been possible without the help of the global outsourcing community. So many, many thanks to all our contributors, to the newly expanded Editorial Board (see page 17) and to our loyal readers: I hope you enjoy the issue and look forward to hearing your feedback. Jamie liddell editor www.outsourcemagazine.co.uk ●●● outsource magazine Published by EMP Media 7 http://www.outsourcemagazine.co.uk http://www.Freelancer.com http://www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk/jamie-liddell http://www.empgroup.co.uk http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 24

Editor's letter
News & comments
Seeing through the cloud
Steve Forbes
Embracing a lean culture in recruitment
The roar of the crowd
Andrew De Cleyn
Greening the chain
Private properties
NOA round-up
PR Chandrasekar
Ten ways to shake your world
Matt Barrie
Roundtable: an excellent process
Talentspotting
The talent question
Transition and change
Never the twain
Setting the standard
Touching base
Head-to-Head
Top ten
The legal view
HfS research
Online round-up
Sourcebites
Inside source
The last word

Outsource Magazine Issue 24

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