Outsource Magazine Issue 24 - (Page 32)

EMBRACING A LEAN CuLtuRE IN RECRuItMENt By embracing the fundamentals of Lean manufacturing, HR leaders at GE Healthcare realised they could lift recruitment to new heights of efficiency and quality… D. Zachary Misko, Kelly Services Inc. Zachary Misko is Global Director and member of the Leadership Team at Kelly Services, Inc. Outsourcing & Consulting Group (KellyOCG). He is a Senior Executive Board Member of the Best Practice Institute and a member of the Outsource Editorial Board. He is also a columnist for Outsource online. F ew organisations epitomise process excellence as succinctly as General Electric, whose global innovations across myriad businesses have made the household brand a leader in every one of its markets. So it might seem surprising that GE Healthcare, one of the company’s fastest-growing divisions, began implementing Lean manufacturing methodology within a service line only three and a half years ago, even though manufacturers around the world have been involved with Lean for decades. Was this corporate giant simply lagging behind its competitors? On the contrary, GE Healthcare’s use of Lean methodology was far ahead of its time - reaffirming its status as a trailblazer. The company had already implemented this highly effective quality system throughout its manufacturing facilities long ago. But in 2006, GE broke new ground by adopting the basic tenets of Lean within its business process services, beginning with the critical function of recruitment. By embracing the fundamentals of Lean manufacturing – identifying value-creating activities, eliminating waste, and focusing “The most dangerous kind of waste is the waste we do not recognise.” – Shigeo Shingo 32 www.outsourcemagazine.co.uk ● http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 24

Editor's letter
News & comments
Seeing through the cloud
Steve Forbes
Embracing a lean culture in recruitment
The roar of the crowd
Andrew De Cleyn
Greening the chain
Private properties
NOA round-up
PR Chandrasekar
Ten ways to shake your world
Matt Barrie
Roundtable: an excellent process
Talentspotting
The talent question
Transition and change
Never the twain
Setting the standard
Touching base
Head-to-Head
Top ten
The legal view
HfS research
Online round-up
Sourcebites
Inside source
The last word

Outsource Magazine Issue 24

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