Outsource Issue 30 - (Page 82)

BOOK Learning Participation in the NOA’s Pathway programme has generated a huge knowledge base: the Pathway BOOK (Body Of Outsourcing Knowledge). In the first in a new series, Chris Halward brings some of that learning out from the halls of academia to the broader Outsource community… Chris Halward, NOA Pathway Chris Halward is Programmes Director for NOA Pathway, the NOA’s professional development arm. Chris is an associate tutor at Middlesex University, the body that accredits NOA Pathway outsourcing qualifications at undergraduate and postgraduate level. “If we knew what it was we were doing, it would not be called research, would it?” – Albert Einstein 82 www.outsourcemagazine.co.uk ● ● ● http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Issue 30

Peering through the fog
Who moved my world
Bringing on the beeb
Courting the commentariat
Everyone is responsible
Our survey says
Fast money
Smarten up
Seeing the biggest picture
NOA round-up
Embracing enterprise innovation
Customer matters
Application development outsourcing
India: rules for offshoring
Talent gap
The Professionals
Book learning
The outsourcing jigsaw
The legal view
Top ten
NelsonHall round-up
Spontaneity
Online round-up
The deal doctor
Inside source
The last word

Outsource Issue 30

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