Outsource Magazine Issue 29 - (Page 30)

Are You FAt? Edward Brooks is a man on a mission: to get organisations who took the shared services path a few years back to take another look at the outsourcing business case. Why? Because, he says, there’s a huge amount of fat to be trimmed… Edward Brooks, TheFAOprogram.com Edward Brooks is a consultant with over 12 years of outsourcing experience, leading on over $5bn-worth of deals across F&A, HR, Recruitment, IT, Customer Services, Clinical Research, Facilities Management, and more. I 30 t is worth dusting off those old shared service centre business plans. When organisations set up SSCs in the 1990s and early 2000s, most paid lip service to outsourcing. It was usually mentioned as a likely future option, but that they would be able to deliver most of the savings internally, by themselves, via shared services. Fast forward to 2012 and I can honestly say that every client I’ve had in the last two years has been shocked at the strength of their business case for finance outsourcing, even after years of operating an SSC environment. In the “new normal” world of zero or low economic growth, and with little investment available for back-office services, Finance departments are now taking a fresh and more sophisticated look at what outsourcing can deliver. The CosT Play Do your staff cost you an average of $34,000/£22,000 per person, fully loaded, @shaynarae: Note to self: bring a jacket to Finance. It’s COLD. www.outsourcemagazine.co.uk ●●●● http://www.TheFAOprogram.com http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 29

Call Me Maybe?
Optimising Your supplier Portfolio
Application Development Outsourcing
Are You Fat?
The Future of BPO
Digital by Default
The Face of Finance
Procuring Excellence
The Importance of Being Secure
NOA Round-Up
Steering the Flow
Changing Shape
Legal Transformation
Getting to the Real-Life Win-Win
What’s the Point of Outsourcing?
outsourceXplores
Head-to-Head
The Legal View
Top Ten
NelsonHall Round-Up
The Oral Review
Online Round-Up
Inside Source
The Last Word

Outsource Magazine Issue 29