Outsource Magazine Issue 28 - (Page 108)

The Back end Online ROund-up Online Round-Up The Outsource magazine website (www.outsourcemagazine.co.uk) provides indispensable outsourcing and business transformation content every day, from our in-house team, our portfolio of 50+ columnists and a plethora of occasional writers. Each issue we provide a round-up of some of the quarter’s top content, so read on to whet your appetites – and if you’re reading this via our digital edition, just click the URLs to go direct to the relevant article online… Managing turnover in outsourcing relationships by Sanjay Chadha The last decade witnessed a shift towards outcome-based management in outsourcing relationships. As a result non-linear delivery models (e.g.: outcome-based or transaction-based pricing; fixed price etc...) have been gaining interest with buyers. Even though buyers have matured with managing outsourcing initiatives, the fact still remains that the success of projects depends on the quality of skills deployed and the longer stability of provider resources. Resource turnover continues to be highlighted as a major risk to project delivery. If the provider faces significant resource turnover, the chances are that one or more of the project parameters (quality, time or cost) will go out of balance and the provider will not be able to meet its SLA commitments. http://bit.ly/OMOnlineJun1209 Consendre mod eugait alit luptati sisisisit augait num iusti facidunt ipsumsan el eraestrud exerat ad onulla cor ing eumsandre ex elit @djjosiane: Always be nice to those younger than you, because they are the ones who will be writing about you. atetue tet ulla feu feum niamconEm ea commodiam ad tem dolortio Utat lum quisim et, quissi.Volobore m iurero dolobore. 108 ●● ●● www.outsourcemagazine.co.uk http://www.outsourcemagazine.co.uk http://www.bit.ly/OMOnlineJun1209 http://www.outsourcemagazine.co.uk

Table of Contents for the Digital Edition of Outsource Magazine Issue 28

News
Deep Thought
John Seddon
At Your Service?
Plenty To Chew On
The Power of Two
Big Data
Invested Outsourcing
Tim Cummins
NOA Round-Up
LPO
Managing Knowledge in a Partnership
A Long Way Still To Go
Recruitment Process Technology
Let’s Talk About Our Relationships
Welcome
Great Expectations
Transformative Technology
The Future of Rightshoring
Top Ten
The Legal View
HfS Round-Up
Offshoring
Online Round-Up
Inside Source
The Last Word

Outsource Magazine Issue 28

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