Outsource36 - (Page 1)

NEGOTIATION What they didn't teach you in business or law school... MULTISOURCING Is it right for you? Derek Parlour investigates... Issue 36 Summer 2014 CUSTOMER SERVICE William Hooper on sustaining outcomes and optimising value www.outsourcemagazine.co.uk ❝ Innovation is not the product of logical thought ❞ SARAH BURNETT Everest's Research VP analyses analytics in outsourcing... LIV SANDBAEK A call to arms for the industry from Accenture's tech titan: it's time to shape up! JEANETTE HIBBERT Why reviews are key to vendor relationship management

Table of Contents for the Digital Edition of Outsource36

Outsource36

http://europe.nxtbook.com/emp/outsource/outsource37
http://europe.nxtbook.com/emp/outsource/Outsource36
http://europe.nxtbook.com/emp/outsource/Outsource35
http://europe.nxtbook.com/emp/outsource/Outsource_issue_34
http://europe.nxtbook.com/emp/outsource/Outsource_issue_33
http://europe.nxtbook.com/emp/outsource/Outsource_issue_32
http://europe.nxtbook.com/emp/outsource/Outsource_31
http://europe.nxtbook.com/emp/outsource/Outsource_issue_30
http://europe.nxtbook.com/emp/outsource/Outsource_issue_29
http://europe.nxtbook.com/emp/outsource/Outsource_issue_28
http://europe.nxtbook.com/emp/outsource/Outsource_issue_27
http://europe.nxtbook.com/emp/outsource/Outsource_issue_26
http://europe.nxtbook.com/emp/outsource/Outsource_issue_25
http://europe.nxtbook.com/emp/outsource/outsource/OM_Issue_24
http://europe.nxtbook.com/emp/outsource/issue21
http://europe.nxtbook.com/emp/outsource/issue23
http://europe.nxtbook.com/emp/outsource/issue22
https://www.nxtbookmedia.com