The View National Express Autumn 2017 - 5

FOREWORD ◆

WELCOME
HELLO! THANKS FOR READING OUR AUTUMN ISSUE.
This is a wonderful time of year for so many reasons. It
brings friends together, draws family closer, and excites
kids (both little and big) with its mixture of fireworks,
festive merriment and New Year optimism. It also provokes
a sense of reflection on the successes we've enjoyed, and
the goals we intend to achieve in the future.
At National Express we've achieved a great deal over the
past 12 months. From adding Paddington to our already
comprehensive service connecting the capital to Luton
Airport, and introducing seat reservation capability on
a selection of our services; to bringing our free onboard
entertainment and Wi-Fi app - VUER - to all coaches
across the network.
As we enter 2018, we'll also be developing an array of
services to ensure that you, our customers, receive the best
possible experience with us. We're improving our ticketing
formats, continuing our roll out of new in-station ticket
machines, and further enhancing our website; which will
all help the booking and boarding process.
We're also adding newly designed coaches to the road,
ensuring we remain at the very forefront of pushing the
customer experience to its maximum.
If you're reading this in 2017, season's greetings and have
a wonderful festive period. If 2018 has arrived, then Happy
New Year from everyone at National Express.
Thank you for travelling with us and we hope you enjoy
your journey, wherever you're heading.

Chris Hardy
Managing Director,
UK Coach Division, National Express

Free things
to do in Bristol,
how to celebrate
Christmas in London
and the secrets of
Suffolk revealed.

view

the

AUTUMN 2017

Safe
guidty
e
pg 118

FRO M

Cool
Britannia
Swap the world's most
famous destinations
for similar spots
in the UK

LO N D O N ' S
QU I R K Y E AT E R I E
001 NX Autumn CoverFINAL.in

dd 1

S

21 FREE THINGS
TO D O I N B R I S TO
L

CHRISTMAS
GIFT GUIDE
03/10/2017 11:28

Don't
miss...

We can't wait for
you to enjoy our
new entertainment
and Wi-Fi service,
VUER. See page
117 for more
information.

5



Table of Contents for the Digital Edition of The View National Express Autumn 2017

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