TheViewNationalExpressAutumn2016 - 3

FOREWORD ◆

WELCOME
HELLO AND WELCOME ON BOARD YOUR
NATIONAL EXPRESS COACH
Our commitment to you, our customer, is to deliver the
very best experience when you're travelling with us.
Whether you're en route to the airport, off on a day trip
with the kids, on your way to visit loved ones or heading
out to one of the many attractions across the UK.
We are really proud that, this year, we have once again
been recognised as the most satisfying coach brand by
the Institute Of Customer Service in its UK Customer
Satisfaction Index. We have finished higher than any
other bus, coach or rail company included in the survey.
This magazine was launched earlier this year as part
of our mission to change the face of UK coach travel. We
want more people to 'take a different view' and choose to
travel by coach when planning their trips. We've had lots
of positive feedback from customers who really enjoyed
reading the last issue. We listened to what you told us and
we've packed even more great articles, inspirations for
travel and ideas for good living into this edition.
Travel, for us, isn't just about getting you to your
destination, it's about the whole experience. We'd like you
to get to where you're going in the right frame of mind.
We want to keep our content fresh, interesting and
relevant so if you've got feedback or ideas about what
you'd like to see in future issues, email our editor:
editor@theviewmagazine.co.uk Enjoy the journey!

Vinay Parmar
Customer Experience Director,
National Express coach

3

Autumn
getaways, day trips
from London and
cool overnight stays
- we've got
it covered.

Win!
Every month,
one of our lucky
email subscribers
wins £250! Could
you be the next
winner? Turn to
page 119 for info.



Table of Contents for the Digital Edition of TheViewNationalExpressAutumn2016

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http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressWinter2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressAutumn2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/NationalExpressSummerIssue2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/NationalExpressSpringIssue2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressWinter2016
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressAutumn2016
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressSummer2016
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