NationalExpressSpringIssue2017 - 121

B AC K S E AT ◆

SELF SERVICE TRAVEL
Download
our app
◆ Book a ticket
◆ Track your coach in
real time, any time
◆ Access your tickets
and journeys

Keep it social
Join us on Facebook and
Twitter to receive regular
service updates or to get
in touch directly. Our social
media care team is here
to help. Open between
08:00-20:00, seven
days a week.
@nxcare
@nxupdates
facebook.com/
nationalexpress

VUER is our free,
onboard entertainment
and Wi-Fi service
What is available?
◆
◆

Send us
a text
Your coach
will have a unique code
displayed near the driver.
Text this code and your
comments to:
07786 200 496
(Messages charged at your
standard network rate).

Example code sticker

Manage your
booking
If you need to change your
travel plans, it's easy at
nationalexpress.com
◆ View or reprint
your tickets
◆ Change travel date
and time (fee applies)
◆ Confirm open return
tickets (essential
before boarding)

Get help
online
Our Help &
Advice section is full of
handy tips, help and advice.
Visit nationalexpress.com
to find out more.
We also love hearing from
you, so tell us about your
experience - good or bad.
You can get in touch using:
◆ Live Webchat
◆ Email

Speak
to us
For help with
bookings, times and
general enquiries, call us
on: 087 17 81 81 81
(Calls cost 13p per minute
plus your telephone company's
access charge.)

If you have already
booked a ticket and
need assistance, call:
037 17 81 81 81

◆
◆
◆

Top films
Hit TV shows from
News and sports updates
Children's entertainment
Top magazines

How do I access VUER?

Download the app using your 3G/4G

Connect to 'National Express Coach'
Wi-Fi and launch app

Register and enjoy hours
of free entertainment

Technical difficulties?
Please don't distract your driver
Call 03717 81 81 81 (option 5)
(calls to this number are charged at local rate)

Chat with an adviser
nationalexpress.com/VUER

(Calls charged at local rate).

We are open seven days
a week, 365 days a year:
08:00-22:00

121

Download now



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http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressWinter2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressAutumn2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/NationalExpressSummerIssue2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/NationalExpressSpringIssue2017
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressWinter2016
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressAutumn2016
http://europe.nxtbook.com/emp/TheViewNationalExpress/TheViewNationalExpressSummer2016
https://www.nxtbookmedia.com