The Hotel Inspector 2013 - (Page 10)
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leeping away from home can be unsettling,
so the Park Plaza County Hall, London, has
introduced a milk-and-cookies hotline. Alongside
a special in-room sleep menu (which includes
Horlicks Light in every room), guests seeking a
little R&R can order milk and cookies to their
room at any time of the night, to help them drop
off. The hotel worked with The Sleep Council to
formulate the menu, which has a £4 charge –
but who can put a price on a good night’s sleep?
‘We wanted to give guests as much chance
as possible of getting a great night’s sleep,’ says
The hotel worked with The Sleep Council
to formulate a special sleep menu,
which includes Horlicks Light in every
room and a milk-and-cookies hotline.
010
Simon Mahon, General Manager of Park Plaza
County Hall. ‘We already have triple glazing to
minimise external noise, blackout curtains to
eliminate light pollution, and a choice of bedding
– but we wanted to go a step further.’
As well as late-night snacks, guests can also
access the hotel’s ten top tips for a great night’s
rest displayed on their flat-screen TVs.
‘Having reviewed the sleeping conditions of
one of the suites at the Park Plaza County Hall,
I was impressed by the thoughtfully planned,
well equipped room and the restful colour
scheme,’ says Jessica Alexander, spokesperson
of The Sleep Council.
‘It was wonderfully quiet for a central
London location, and the nice, thick curtains
ensured I wasn’t disturbed by any external light.
I recommended that the hotel also provide
some helpful hints to guests on improving sleep
quality and nodding off quickly.’
THE HOTEL INSPECTOR
10-12 news FINAL.indd 10
9/1/13 11:56:22
Table of Contents for the Digital Edition of The Hotel Inspector 2013
Alex's welcome
News bulletin
Bedrooms
Statement pieces
Refurbishment
Bathrooms
Series round up
Gym & Spas
Fine dining
Lobbies
Lighting
Seating
Kitchen matters
Energy efficiency
Food management
Cooking equipment
Technology upgrade
App integration
Bioenergy
Renewable energy
Weddings
The Hospitality Show
Hospitality Technology Expo
Business supplies
Cleaning
Hotel management
Global clients
The 10 best hotels
AA interview
Hotels of the future
The Hotel Inspector 2013
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