Jobs & Careers with Piers Linney - 49

PROMOTION

an annual intake of more than 200 people,
who will for the ﬁrst time take pizza-speciﬁc
qualiﬁcations, and it also has a managers'
course for its existing team members
looking to progress to the next level. The
programme is industry leading and unique
to Pizza Hut Restaurants. It will bring
new people into the business but also
give them expertise and skills needed to
support them throughout their career.

Restaurant Managers

'It's a fast-paced environment. Anyone who
joins us needs to hit the ground running'
Restaurants actively encourages them to
suggest changes to the business, share
their opinion and give feedback, so it can
continually improve processes and the
working life for everyone at the company.

success. It ensures Pizza Hut Restaurants
has an atmosphere everyone wants to work
in, but also one its guests want to eat in.
The company believes people are the
heart of its business and its most valuable
asset, so when people join, it wants to train
Family atmosphere
them to not just be great at their jobs, but
Pizza Hut Restaurants is proud of its culture
so they have skills for life which can be
and, despite the size and nature of its
transferable to other roles and professions.
business, the unique family atmosphere
The career pathway open to people
it has created. That's both at restaurant
at Pizza Hut Restaurants doesn't have a
level and at its head ofﬁce, or 'Restaurant
ceiling, and provided the individual is
Support Centre' as it is known. The culture
willing to match the support it offers with
is built around attitude and behaviour,
the determination to learn and improve,
and that is protected and grown
they can set themselves a goal of any
through its recognition
role in the company. Over 30% of
programme, which is
Pizza Hut Restaurants' current
entirely behaviourally
head ofﬁce team started off
MORE
based. It recognises
in a restaurant, including
THAN 30%
people for the attitude
its director of Operations,
OF OUR CURRENT
they show in their
who joined Pizza Hut
own development
Restaurants as a 16-yearHEAD OFFICE TEAM
and performance, but
old cleaning tables.
STARTED OFF IN
also in their support
It has also launched
A RESTAURANT
for their team and their
its new Apprenticeship
attitude to driving team
programme, which will see

In total, Pizza Hut Restaurants recruits more
than 5,000 people a year, and if you think
that's all people working in a restaurant
making pizzas, you'd be wrong. To run a
business like this, it needs just about every
job role you can think of, from data analysts,
strategy planners and ﬁnancial experts, right
through to marketers and PR consultants.
But the true leaders in its business are its
Restaurant Managers, it wants them to run
their restaurant as if it's their own business,
and because of that, it is always seeking the
best people to bring on board.
Pizza Hut Restaurants' careers site
(careersatpizzahutrestaurants.co.uk) has
opportunities whatever your background,
whether you're simply enthusiastic or an
expert in your ﬁeld, you can ﬁnd a role
within the company. All it asks of anyone
looking to work there is that you embrace
a fast-moving environment and the culture.
It uses its recruitment process to ensure it
has the right people to drive that culture
forward, and while it can be challenging
working there, anyone with the will to match
its ambition with their own, will be trusted to
develop their role as far as they can.
Kath Austin, Human Resources Director,
says: 'We have a very clear belief that
people are the key to our success. That
means being a front/back business, rather
than top/down. We invest in our people
and our culture, and actively seek out the
best people who share our attitude and
ethos. It's a fast-paced environment, and
we're in the middle of the biggest period
of change the brand has ever known, so
anyone who joins us will be asked to hit
the ground running. But if they do, they
have the opportunity to take their career
anywhere they want it to go.'

MORE INFORMATION
Visit www.pizzahut.co.uk/recruitment
http://careersatpizzahutrestaurants.co.uk http://www.pizzahut.co.uk/recruitment
Jobs & Careers with Piers Linney

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