Jobs & Careers with Piers Linney - 206
roviding
people with
goods and
services
is what
keeps our
economy
going. And
that's what
the retail business is all about. And
it's a big business, as every object in
your home or office has been sold
by someone. In the UK, the retail
industry generates over £260billion
a year, and employs 2.4m people*.
The retail industry had a hard time
during the recession, but the empty
shops on high streets and in shopping
The retail industry is
the largest employer
in the UK, providing
jobs for 2.7m people
2 0 6 /// J O B S & C A R E E R S
malls are gradually being filled, and
new stores, particularly supermarkets,
are springing up across the UK.
While sales is the lifeblood of the
retail industry, there are a wide range of
job opportunities behind the front-ofstore roles, in areas as varied as design,
marketing, buying and merchandising.
There will also be requirements for
staff to work in property acquisition,
hospitality, distribution, loss prevention
and security. And when it comes to
actual products, there are roles in a
variety of sectors - such as furniture, pet
products, food and fashion - allowing
you to work in an area that interests you.
You won't need formal qualifications if
you start as a store assistant, but you will
need a positive, hard-working attitude,
good communication skills and the
ability to remain calm under pressure.
You can also get your foot in the door
by taking an apprenticeship, earning
qualifications as you earn; or you can
do a diploma or degree, then join as
a management trainee.
As with any industry, experience
counts for a lot, so get a work placement,
an internship or offer to volunteer
for a local charity shop. It may not be
glamorous, but you'll learn a lot about
the industry and customer service.
'It is still possible to join a retailer
after school, college or university and
to develop a very successful career, as
retailers promote on merit,' says Richard
Cuthbertson, Research Director at the
Oxford Institute of Retail Management
at the University of Oxford.
'Higher academic qualifications
should help you along the way, and
may make your path quicker or easier.
However, retailers invest more in
training per employee than the financial
sector does (£1,275 per employee per
year, compared to slightly more than
£800 in the financial sector), and it
is this long-term investment in people
that has helped develop today's retail
leaders from all stages of academic
development,' he adds.
However, graduates are in high
demand in retail. The majority of
large retailers will take on graduates
every year through their in-house
management training schemes.
Strong business acumen gained from
a business management or marketing
degree can be sought-after by big
retailers, and see you quickly progress
through the ranks of retail.
Jobs & Careers with Piers Linney
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