Jobs & Careers with Piers Linney - 159

PROMOTION

HAVE COME UP
'AT CARLTON, NO TWO
DAYS ARE THE SAME'
Siobhan Cairney, Training Ofﬁcer

Siobhan joined
Carlton Clubs as a
Management Trainee.
The programme for
this particular role gave
Siobhan the necessary
training and experience to progress up the
management ladder to Assistant Manager.
When an opportunity for Training Ofﬁcer
arose within the HR department, she didn't
hesitate to apply for it and was successful.
Carlton Clubs has provided a number
of training opportunities for Siobhan
to ensure that she was fully qualiﬁed to
carry out the role effectively. The ﬁrst
stage in this process was to embark on
a training course called 'Training for
Trainers'. Ultimately, the main objective
was to ensure that Siobhan was qualiﬁed
to deliver the necessary training to staff
members and the trainee management
team. Carlton Clubs is an accredited
training centre for the Royal Environmental
Health Institute of Scotland (REHIS),
Institute of Leadership and Management
(ILM) and City and Guilds. Siobhan had
to complete training in these areas so
she could roll out courses and workshops
to the relevant personnel.
One of Siobhan's specialist areas is
food hygiene, she ensures that all relevant
legislation is adopted and included in all
processes and procedures. She has also
gained her relevant certiﬁcate in Chartered
Institute of Personnel and Development
(CIPD) Personnel Practise. 'The Training
Ofﬁcer role has evolved over the years,
ever changing regulations and legislation
keeps us on our toes,' says Siobhan. 'I love
my job, no two days are the same.'

'CAREER PROGRESSION IS INEVITABLE'
Dan Morgan, Assistant Manager

Looking for a new challenge, Dan moved from Wales to Glasgow
to start work as a Bingo Assistant in April 2007. After training
was delivered, he was able to work in several different departments
within the club and, as a result, he quickly progressed through
the staff Encore grading system.
Later he applied for the Trainee Manager role, which gave him
experience on how to manage staff and the business. Through the Institute of Leadership
nd n ement w rd he ined n underst ndin of fin nci forec sts ud ets nd
how to achieve these objectives. He also realised the importance of how to manage a team
effectively, understanding how to communicate, motivate and delegate.
n h s recei ed n ntermedi te ood y iene u ific tion
erson
icence
u ific tion nd his erson
n ement min icence ow fu y u ified
Assistant Manager, he is responsible for 30 members of staff, a club that receives 3,000
admissions a week and turns over £1million a year.
For anyone thinking of applying for a position at one of the Carlton clubs, Dan's
journey shows what is possible. He says: 'Work hard and stick at it; progression is
inevitable if people have the correct work ethic and a willingness to learn.'

'THE PEOPLE MAKE IT'
Stephen McCabe, General Manager
Stephen's career with
Carlton started on April
2007 as a Management
Trainee. He successfully
completed the trainee
programme and was
promoted to Assistant Manager in 2008, he
was then appointed as a General Manager
in one of Carlton's smaller clubs.
Within Carlton there are two different
categories of clubs - A and B. A is the
larger clubs with high admissions and B is
the smaller clubs. There are different styles
of management that have to be adopted
in each category of club.
In a small club, it is a team approach
- the manager has to monitor business
objectives but has to assist his small team

of staff, on a day-to-day basis.
Stephen is currently enjoying the
challenge of managing a larger club: 'It's
a different style of management in East
Kilbride. The management structure is
different to a smaller club. I now have
the support of two Assistant Managers
and a group of supervisors, who help me
to monitor and delegate to a volume of
people. The best thing about this job is
the people. It's a fun environment and, as
such, it makes working life enjoyable.'

MORE INFORMATION
Visit www.carltonbingo.com
http://www.carltonbingo.com
Jobs & Careers with Piers Linney

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