Jobs & Careers with Piers Linney - 136
FOCUS :
CARE
We love ourjobs
We talk to two people who work in the industry
to find out what they enjoy most about their roles...
Case study
'I know that I have made a difference
- jobs don't get more rewarding than that'
Maizie Mears Owen is head of dementia at Care UK
'Even as a child, I was always fascinated
by how people communicated with one
another. When I was 16, I read an article
about how drama therapy was helping
people with mental health problems. It
was a life-changing moment. I knew
I wanted to use drama to help people,
but being an actor wasn't enough,
I also needed a clinical background. So I
decided to train as a mental health nurse.
'Working on a very institutional
ward for people with dementia was
depressing, and it strengthened my
resolve to find ways of helping people
with dementia and other mental health
conditions to lead a more fulfilling life.
I wanted to be able to use my creativity
and passion to really make a difference.
'Now I train staff so they understand
patients better, giving care home
employees a direct experience of the
1 3 6 /// J O B S & C A R E E R S
dramatic effect that dementia and frailty
can have on the senses.
'The best thing about my job is that
I get to see those eureka moments when
colleagues realise how they can make a
real difference to residents' lives. I was so
pleased when a carer who had recently
completed the course reported back
that someone in their home had become
agitated, asking for holes. The member of
staff looked all around and realised that
the resident had seen peas on the trolley
and wanted some. The resident hadn't
been able to think of the word for this
round green vegetable but on the white
plate of the resident sitting next to her,
what could she see? Green holes. The
resident was given her peas and straight
away was happy and relaxed again, and
the member of staff could see a very real
benefit of the experiential training - the
ability to think differently.
'If my work helps staff make residents'
lives more fulfilling and enables them to
feel appreciated and valued, I know that
I have made a difference - jobs don't get
more rewarding than that.'
'The best thing
about, my job is that
I get to see those eureka
moments - when colleagues
realise how they can make
a real difference to
residents' lives'
Case study
'No two days are the same'
Amanda Oswald is quality director
for the north, Mears Group
'I completed
a two-year
management
graduate scheme
for Mears Group,
which involved
a holistic approach to training in
the business, its departments
and functions.
'An opportunity arose to join the
care sector, which was an area that
enticed me as part of my graduate
scheme. I have now been doing this
role for 10 months. I am responsible
for driving compliance and quality
initiatives throughout the business,
in order to support the delivery of a
quality focused service and ensure
continuous improvement.
'I really enjoy working with a wide
range of stakeholders, including
customers, staff, commissioners
and regulators. I've still got a lot to
learn about the care sector, so I can
find some elements of my job harder
than others. Each day brings with
it a different challenge, but I am
fortunate enough to be involved
in a multitude of projects, which
means that my job is varied and no
two days are ever the same.
'A career in health and social care
is extremely rewarding. I work with
caring individuals on a day-to-day
basis, who provide a service they are
whole-heartedly passionate about
- and that passion is infectious!'
Jobs & Careers with Piers Linney
Table of Contents for the Digital Edition of Jobs & Careers with Piers Linney
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