JobsAndCareersWithJamesCaanAutumn2016 - 3

Caesars Entertainment UK is
one of the most established
and innovative operators in the
casino industry, having been
a market leader for more than
40 years. It was recognised
as European Casino Operator
of the Year 2016 at the
International Gaming Awards.
The company operates under
brand names in the UK including
the iconic Playboy Club London
in Mayfair, the Empire Casino in
Leicester Square, the Sportsman
at Marble Arch, the Rendezvous
(Brighton and Southend),
Manchester235 and Alea Casinos
(Nottingham and Glasgow).
Caesars Entertainment UK
was the first to introduce a
loyalty scheme and was also
the first casino group in the
UK to introduce dynamic leisure
facilities to its properties to
make them true entertainment
destinations, including celebrity
chef restaurants (James Martin,
Marco Pierre White and
Tony Singh) and sports
bars in partnership
with Carlsberg.
It is part of
Caesars

Entertainment, the global gaming
giant best known for Caesars
Palace and Planet Hollywood.
This provides unrivalled
networks and benefits for
customers such as an advanced
VIP offering and cross-marketing
opportunities in Las Vegas.

Training from scratch
Caesars Entertainment is
passionate about delivering
exceptional gaming entertainment;
inspiring play across the world.
The industry has a wide range
of career opportunities on
offer. In some, training is
provided from scratch
- you just need
a passion for
customer
service

and to understand what makes a
great experience for customers,
or 'guests' as they are known.
Aside from the more usual
opportunities within the casino,
like Dealers (Croupiers), all its
UK properties also feature bars
and restaurants. These are great
places to work for those with
catering experience, and
range from Kitchen Porters up
to Executive Head Chefs who
create the menus and cook for
guests at the flagship casinos.
There are roles available
within the kitchens, restaurants
and bars as well as serving
drinks and snacks to guests on
the casino floor. There are roles
in the company for people with
little or no experience - you'll
soon learn and the opportunity
is there to apply for promotions
to make a career, not just a job.
There are also opportunities
in areas including reception,
marketing and events, driving,
administrative support and
numerous roles at Head
Office in London's
Baker Street.
Employees can
move upwards
to new roles
within

the same venue, or between
venues or go to Head Office to
gain different experience - each
venue is geared towards its own
specific marketplace and you
will get to work with all kinds
of guests, ranging from casual
gamers who enjoy a night out at
the casino every now and then,
right up to our regular VIP guests.
Discretion is key, however.
While you might be serving a
meal to a household name, or
interacting with a VIP guest at a
gaming table, you must remember
that all guests should be treated
with the same level of service
and discretion - they are all there
to enjoy themselves. Your role is
ensuring they do just that.
That's where service standards
come in, which you will receive
regular training in. Part of the
company's mission is to ensure
a memorable experience for
everyone, every time - guests
and team members alike.

Many benefits
You can apply to work for
the company via its online
application process. The website
is currently undergoing a refresh
but can be accessed via caesars.
co.uk/careers. The new site will
be mobile device-optimised with
clear application forms to make
the process even easier.
If there is nothing for you on
there right now, you can still
submit a CV to the location(s)
of your choice and if something
suitable comes up, Caesars will
be certain to be in touch.
As a business, Caesars is
innovative in what it offers its
customers and it aims to do
the same for its employees.
In addition to benefits such
as paid holiday, childcare
vouchers, season ticket loans,
an employee advice line and a
health cash plan, the company
also offers access to an
employee app, a learning
portal for e-learning and
training activity, an annual
employee opinion survey and
regular social activities.

CAESARS.CO.UK/CAREERS
http://CAESARS.CO.UK/CAREERS http://www.co.uk/careers
JobsAndCareersWithJamesCaanAutumn2016

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