JobsAndCareersSpringIssue2017 - 47

Caesars Entertainment UK is one of the most
established and innovative operators in the
casino industry, having been a market
leader for more than 40 years. It was
recognised as European Casino Operator
of the Year 2016 at the International
Gaming Awards. It is pleased to have
retained this award for 2017.
The company operates under brand
names in the UK including the iconic
Playboy Club London in Mayfair, the Empire
Casino in Leicester Square, the Sportsman
at Marble Arch, the Rendezvous (Brighton
and Southend), Manchester235 and Alea
Casinos (Nottingham and Glasgow).
Caesars Entertainment UK was the first
to introduce a loyalty scheme and was
also the first casino group in the UK to
introduce dynamic leisure facilities to its
properties to make them true entertainment
destinations, including celebrity chef
restaurants (James Martin, Marco Pierre
White and Tony Singh) and sports bars
in partnership with Carlsberg.
It is part of Caesars Entertainment, the
global gaming giant best known for Caesars
Palace and Planet Hollywood.
This provides unrivalled networks
and benefits for customers such
as an advanced VIP offering
and cross-marketing
opportunities in
Las Vegas.

TRAINING FROM SCRATCH

Caesars Entertainment is passionate about
delivering exceptional gaming entertainment;
inspiring play across the world.
The industry has a wide range of career
opportunities on offer. In some, training
is provided from scratch - you just need
a passion for customer service and to
understand what makes a great experience
for customers, or 'guests' as they are known.
Aside from the more usual opportunities
within the casino, like Dealers (Croupiers),
all its UK properties also feature bars and
restaurants. These are great places to work
for those with catering experience, and
range from Kitchen Porters up to Executive
Head Chefs who create the menus and cook
for guests at the flagship casinos.
There are roles available within the
kitchens, restaurants and bars as well as
serving drinks and snacks to guests on the
casino floor. There are roles in the company
for people with little or no experience
- you'll soon learn and the opportunity is
there to apply for promotions to make a
career, not just a job.
There are also opportunities
in areas including reception,
marketing and events, driving,
administrative support and
numerous roles at Head
Office in London's
Baker Street.
Employees
can move
upwards

to new roles within the same venue, or
between venues or go to Head Office to gain
different experience - each venue is geared
towards its own specific marketplace and
you will get to work with all kinds of guests,
ranging from casual gamers who enjoy a
night out at the casino every now and then,
right up to our regular VIP guests.
Discretion is key, however. While you
might be serving a meal to a household
name, or interacting with a VIP guest at
a gaming table, you must remember that
all guests should be treated with the same
level of service and discretion - they
are all there to enjoy themselves. Your
role is ensuring they do just that. That's
where service standards come in, which
you will receive regular training in. Part
of the company's mission is to ensure a
memorable experience for everyone, every
time - guests and team members alike.

MANY BENEFITS

You can apply to work for the company via
its online application process. The website
has just undergone a refresh and can be
accessed via caesars.co.uk/careers.
The new site is mobile device optimised
with straightforward application forms and
a CV attachment. The new site builds a
unique CV database so you may also be
contacted about other vacancies you might
be suited to based on what's in your CV.
As a business, Caesars is innovative in
what it offers its customers and it aims to
do the same for its employees. In addition
to benefits such as paid holiday, childcare
vouchers, season ticket loans and employee
advice line and a health cash plan, the
company also offers access to a voluntary
benefits portal, an employee app, a learning
portal for e-learning and training activity,
an annual employee opinion survey
and regular social activities.

CAESARS.CO.UK/CAREERS


http://www.caesars.co.uk/careers http://caesars.co.uk/careers http://CAESARS.CO.UK/CAREERS

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http://www.nxtbookMEDIA.com