JobsAndCareersSpringIssue2017 - 183

FOCUS :

HOUSING
RETAIL

business management or marketing
degree can be sought-after by large
employers and stand you in good stead
for a successful career in retail.
'Higher academic qualifications should
help you along the way and may make your
path quicker or easier,' says Richard.
'However, retailers invest in training
and it is this investment in people that
has helped develop today's retail leaders
from all stages of academic development.'

Why work in retail?
* It's a sociable industry, where you will

get to meet and work alongside lots of
different types of people, so it's a great
choice for team players.
* The work environment is fast-paced so
never dull - businesses can't afford to
stand still, even for a second - they are
constantly thinking of ways to reach new

SKILLS NEEDED

* TO BE CALM UNDER PRESSURE: You
may have a queue of customers and it
will be your job to keep them calm and
make them feel valued, even though
they have been kept waiting.
* INITIATIVE : You'll need lots of this
as you'll be dealing with different
scenarios every day, from problem
colleagues to damaged goods to
pacifying angry customers.
* NUMERACY: Of course there are tills,
but you'll need a good grounding in
figures to help with stocktaking and
analysing sales figures.
* IT : This is increasingly important in
this industry, so make sure your techy
and social media skills are up to date.
* TACT : Occasionally, customers will be
irrational, angry or just downright rude
to you, and you need to be able to
respond calmly, and professionally,
with a smile to defuse any conflict.
* FLEXIBILITY: Sometimes the hours
may be unsociable as more stores
open late or even 24 hours a day. Shift
work may include evenings, weekends
and bank holidays.

BE WITH
THE BEST

ACCORDING TO THE GUARDIAN UK
300 SURVEY THE TOP 10 GRADUATE
RETAIL EMPLOYERS IN 2016/17 ARE:
* Amazon
* John Lewis Partnership
* Arcadia Group
* M&S
* Aldi
* Abercrombie & Fitch
* Boots
* Lidl
* Tesco
* Asda
The Times Top 100 Graduate Employers
2015/16 also include Apple, McDonald's
Restaurants and Sainsbury's.

customers and keep old ones coming
back for more, again and again. You'll
need to be up to date with what people
want, so it's a fulfilling career for
innovators and trendsetters.
* You can get into this sector on the shop
floor without any formal qualifications.
* Work hard and you'll soon come across
opportunities to progress - in-house
promotions are common.
* The industry is vast, so there are jobs to
suit your particular passions - from art,
fashion and homewares to food and tech.
* You may get discounts on store items.
* The hours are often flexible - perfect for
part-time working, so suitable for fitting
around family or study.
* You'll gain plenty of transferable skills
- customer service is a requirement in
almost every industry, from banking to
management consultancy.
* You could potentially travel the world, as
retail is everywhere from on board cruise
liners to the huge malls of Paris, New
York and the Middle East.

FIND OUT MORE
* prospects.ac.uk/jobs-and-workexperience/job-sectors/retail
* nationalcareersservice.direct.gov.
uk/job-profiles/retail-manager

J O B S & C A R E E R S /// 1 8 3


http://prospects.ac.uk/jobs-and-work http://nationalcareersservice.direct.gov

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http://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersautum2019
http://europe.nxtbook.com/emp/JobsAndCareers/jobsandcareersspring2019
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutumn2018
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersSpring2017
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithJamesCaanAutumn2016
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersWithSarahWillingham2016
http://europe.nxtbook.com/emp/JobsAndCareers/JobsAndCareersAutunm2015
http://europe.nxtbook.com/emp/JobsAndCareers/JobsandCareers2015
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs_and_Careers_2014
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2013
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Hilary-Devey-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-London-2012-13
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-West
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http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-East-2
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-North-West-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-Midlands-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Wales-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-JamesCaan-2012
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-Yorkshire-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-East-of-England-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-South-London-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-London-North-2011
http://europe.nxtbook.com/emp/JobsAndCareers/Jobs-and-Careers-West-Midlands-2011
http://www.nxtbookMEDIA.com