JOBS & CAREERS SPRING 2018 - 250
here is still a touch of glamour about working in
the aviation industry - and it's also a big part of the
economy, contributing £20bn every year and
supporting over 230,000 jobs. "[The UK] is home
to one of the world's top 10 airports for passenger
satisfaction and the world's busiest single runway,"
says Graham Bolton, chairman of the British Aviation Group. "We
lead in adoption of new technologies for aviation security and
passenger processing." Even if being up in the air doesn't appeal to
you, there are lots of aviation jobs on solid ground. Here we take a
look at some of the options.
Excellent customer service is key, since
your priority is to ensure all passengers
have a comfortable, safe flight. As well as
providing refreshments and in-flight sales,
you'll deal with emergencies, administer
first aid, and demonstrate and enforce
safety procedures. With experience you
can become a purser or chief purser,
with management responsibilities over
the first-class or business cabins.
What skills and qualifications do I
need? Good GCSEs may be sufficient but
it will help if you have a degree or HND
in hospitality, languages or tourism. You
also need excellent communication skills
and the ability to work in a team, keep
calm and defuse tense situations quickly.
How much can I earn? The starting
salary for cabin crew is £12,000 to
£14,000, but this can be boosted
by shift pay, performance or sales
bonuses. Highly experienced cabin
crew can earn a base rate of £30,000.
Your priority is to ensure all passengers
have a safe, comfortable flight
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