JOBS & CAREERS SPRING 2018 - 239
You can enter
at any level
The leisure industry employs
people at every level and you
don't need a degree, particularly for
entry-level positions. However, there
may be more opportunities to progress if
you have a relevant qualification in the
hospitality, leisure and tourism sector.
You can opt for a diploma or foundation
degree, or something higher such as an
bachelor's or master's degree. Other entry
routes include apprenticeships, BTECs
and NVQs in leisure and tourism subjects,
which allow you to study the industry and
get hands-on experience at the same time.
You can move on up
With experience and
ability, you can move
into management roles.
You'll need to be enthusiastic, a good
team leader and have commercial
awareness and problem-solving skills.
As a manager, you'll be responsible
for the day-to-day running of the venue,
including recruiting and training staff,
managing budgets, making sure health
and safety guidelines are adhered to and
maintaining customer service standards.
You'll also be the one who deals with
customers if there are complaints or
problems, so you'll also need to have
excellent communication skills and the
ability to diffuse tricky situations.
Find out more
* National Careers Service
The industry is worth £117bn in
revenue and is growing at nearly
twice the pace of the retail sector
WORDS GEORGINA MARIC
It isn't your average
Many employees in the leisure
sector are hired on seasonal
contracts or work irregular and sometimes
long or unsociable hours, including
weekends. There are good opportunities
to travel or live away from home.
While starting salaries - especially for
junior positions - tend to be low, they
can vary greatly depending on the size
and location of company you work for,
and whether the organisation is owned
privately or by the local authority.