JOBS & CAREERS SPRING 2018 - 152
faculty staff and students. You'll
be the the first point of contact for
students, so excellent customer
service skills are crucial. You'll
also need to be super-organised
and be confident in using various
software packages, as part of
your role will be coordinating
timetables and dealing with
student online payments.
Most administrative positions
cover areas such as admissions,
quality assurance, examinations
and data management, or in
a specialist department such
as finance, careers, marketing
or human resources.
What qualifications do I need? A
degree isn't necessary, but it will set
you apart from other candidates,
particularly if it's in business
administration. Experience will
count for a lot, although training
in certain computer packages
and administrative systems
may be given on the job.
How much can I earn? Salaries
start around £17,000 but can rise
with experience and responsibility
to between £27,000 and £40,000.
A university can't run
on academic staff
alone. Buildings need
need clearing, pitches
need tending and
students need feeding
There are plenty of roles needed
to keep universities' wheels
turning. In fact, according to
Universities UK, more than
410,000 staff were employed in
higher education in 2015/16, in
academic and non-academic roles.
All businesses require excellent
staff behind the scenes, and
universities are no different.
There are many administrative
roles available, such as health and
safety assistant, library services
assistant, finance administrator,
support secretary, receptionist
and careers adviser, as well as
plenty of opportunities in human
resources. Strong communication
skills are key, as are superefficient organisational abilities.
What qualifications do I
need? The exact requirements
depend on the role. A finance
administrator, for example, will
require A-levels, an AAT accounting
qualification and experience
in using accounting systems. A
careers adviser needs experience
in careers coaching and client
relationship building. If you want
to work in library services, GCSE
qualifications are a must, alongside
excellent organisational skills.
How much can I earn? Again,
salary depends on the job at hand.
A finance administrator can
expect to earn a salary of £18,500
to £40,000, a careers adviser
could earn £18,000 to £35,000;
and those in library services can
expect £14,000 to £25,000.