AtHomeWithGloriaHunnifordOctober2016 - 81
R I P O F F B R I TA I N ▲
Travelling solo
With more than seven million*
people living on their own
and one in six** travelling
solo, additional charges
for going it alone on
holiday affect a large
number of people.
When widow Laurie Salsby
decided to book a holiday with
her two sons and their partners to mark the first
anniversary of her husband's death, she looked
online and found a great package for the whole
group. For two weeks at the Princess Golden Beach
Hotel on the Greek island of Thassos, the price
was £5,657. This included flights, transport and
twin rooms, which were the only type available.
After booking, Laurie saw a detailed
breakdown of the costs. It showed that the
holiday total would have been £4,702.50
(£940.50 per person), but a supplementary
charge of £954.50 had been added for Laurie
because she was not part of a couple.
After speaking to Thomson Holidays, Laurie
found that she had no grounds for complaint as
she had already paid the deposit and signed the
terms and conditions.
The company explained that the cost of the
hotel makes up a significant proportion of the
total cost of the holiday, and Thomson Holidays'
contract with the hotel operator required
those costs to be charged on a per room basis.
The company insists its holidays are always
competitively priced and it offers plenty of
accommodation with single rooms, which are
priced accordingly.
HOW TO AVOID IT?
Banking
The latest series of Rip Off
Britain exposes the scams
designed to trick you out of
your cash. These can be hard
to spot but easy to fall for,
and many start with a phone
call that comes out of the blue.
That is exactly what happened to
84-year-old Joyce Smith when she was tricked out
of £90,000. After receiving a phone call during
which she was told that fraudsters were working
in her local banks, Joyce was then transferred to
a person she was led to believe was Sergeant
Jackson at Scotland Yard.
'I asked where he was speaking from and he said
he belonged to the fraud squad. I didn't want to lose
money, so I believed him,' explains Joyce.
After telling her that the police had set up 'safe
accounts' in her name to protect her money,
'Sergeant Jackson' gave Joyce account numbers and
told her to go to the bank and transfer her money
into the new accounts. He promised her that the
money would be put back as soon as the so-called
fraudsters were caught.
Over three different transactions, Joyce
transferred a total of £90,000 without telling
anyone, as she had been warned it could jeopardise
the police investigation.
Eventually, after worrying for some time, Joyce
phoned Scotland Yard to speak to Sergeant Jackson,
only to discover that he didn't exist. The police
immediately opened an investigation and managed
to retrieve £13,000 of Joyce's life savings.
But this means the fraudsters have
pocketed £77,000. As Joyce made the
transaction herself, the banks are not
obliged to refund her.
FOR FREE AND
After investigation, Rip Off Britain discovered
that there is no legal limit on sole occupancy
rates - companies can charge what they like.
If you're not happy paying the extra charge
then don't pay it. Start by comparing the
prices of package holidays with the cost
of booking everything separately yourself.
By securing your flight and accommodation
IMPARTIAL FINANCIAL
separately, for example, you can sometimes
HOW TO AVOID IT
ADVICE, VISIT
- but not always - make great savings.
As you get older, and particularly with
WWW.MONEYADVICE
If you decide to go with a well-known
the onset of possible dementia, the
SERVICE.ORG.UK
tour operator, you will need to keep an
only way to completely avoid scams
eye out for single savers to get the best deal.
is to set up a counter signatory for your
Outside the summer holidays, there are times
financial decisions. This means that each of your
throughout the year when companies do not
transactions has to be signed off by a second person,
charge single supplements. Make sure you book
usually a relative, before it can be processed. But,
these early as they get snapped up.
this may take away some financial independence.
Cruises are a great option as some of the
The police advise that you hang up the phone as
larger companies offer good sized cabins for
soon as the caller asks for personal details. A police
sole travellers. Some also offer holidays without
officer would never contact a member of the public
the dreaded single supplement.
asking them to transfer money.
Knowledge base
www.athomemagazine.co.uk NOVEMBER 2016 | 081
http://SERVICE.ORG.UK
http://www.athomemagazine.co.uk
Table of Contents for the Digital Edition of AtHomeWithGloriaHunnifordOctober2016
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